COVID-19 Information

Cares Act Reporting

Infection Reporting Form


Cleveland State has learned that a student at the CSCC main campus tested positive for the COVID-19 virus.
The individual received positive results of this test on July 5, 2020. This email is to inform the campus community.
Those who have potentially been exposed to COVID-19 have been notified individually. If you have concerns,
you should contact your local public health department or personal physician for guidance and any possible
actions to take based on individual circumstances. Per our Campus Emergency Response Plan, public health,
and CDC guidelines, we have taken the following actions:

Contacted the local health department.
Notified individuals of possible exposure and steps to be taken.
Cleaned the last location visited by the individual on campus.

*Please note that the potential exposure is limited to the Science Building, second floor per tracking protocols recommended by the CDC.


Cleveland State Community College
Phase II: Physical Campus Operating Guidelines
Effective: July 3, 2020 – August 2, 2020


A student at Cleveland State Community College tested positive Tuesday for the COVID-19 virus. This is the first positive test found on the CSCC campus since precautionary measures began to help protect the students and employees in mid-March. Those who may have come in contact with the student who tested positive were contacted Tuesday to notify them of healthcare measures they would need to take.

Per Center for Disease Control and Prevention guidelines, Cleveland State is closing the main campus Science Building for seven days. A small portion of the second floor of the building was identified as the main point of exposure. After the building is cleaned per CDC guidelines, it will re-open on June 16. All facilities on the Cleveland State campuses, not including the Science Building, will remain open as scheduled for summer semester courses with existing safety measure in place.

The college is requesting anyone who has visited the area in question to self-isolate for 14 days from the last date the individual visited the location. Administrators have confirmed the last visit on campus by the student was on June 2. So, those who may have been exposed are required to self-isolate until June 16. If you are a student, your instructor will be in contact with you related to plans for continuing coursework during this time. If you are an employee, please contact your supervisor regarding remote work during this time.

At this time, most administrative services in place to support students will be open on the Cleveland, Athens, and Vonore campuses Monday through Thursday, 9 a.m. to 1 p.m. However, you will be able to contact the offices of CSCC between 8 a.m. and 5:30 p.m., Monday through Thursday via e-mail or phone. Those hours of remote access will be in place through July 2. A complete staff and faculty directory is available at

For more information about Cleveland State Community College, and all issues related to COVID-19, you can contact Don Foley, Director of Public and Media Relations at 423.473.2341 or by email at Students are currently enrolled online and on-campus through the CSCC main campus in Cleveland, Tennessee, as well as CSCC’s Athens Center in Athens, Tennessee and Monroe County Center in Vonore, Tennessee.
The Cleveland State Community College main campus and off-site centers are preparing to physically re-open on May 26!

We are excited to welcome employees, students, and visitors back to campus. Here at Cleveland State, the health and safety of our community is a high priority. As a result of COVID-19 and guidelines recommended by the CDC and the Tennessee Board of Regents, we have made a few changes to our campus operations over the summer. Before you hop in your vehicle and head over, review this list and prepare for some changes to our previous open access and hours of operation.


What’s new or different?

Face Covering Requirement: All employees, students, and visitors are (until further notice) required to wear a face covering while on campus. We ask that you bring your own to be worn at all times while on campus. For more information please view our Cleveland State Community College Summer 2020 Mask Guidance here.

COVID Screening Requirement: All employees, students, and visitors are (until further notice) required to complete the COVID screening questionnaire prior to accessing any Cleveland State Community College building. The questionnaire contains five YES/NO questions. For more information please view our Cleveland State Community College COVID Screening questionnaire FAQ Sheet here.

Social Distancing Requirement: All employees, students, and visitors are (until further notice) required to maintain social distancing (6 feet of distance) while sitting, standing, meeting, talking, etc. in all settings while on campus.

Single Building Entrance Only: To effectively implement our campus face covering and screening questionnaire requirement, we will be limiting the number of doors per building that may be used as an entrance. This means that most doors will be locked and all employees, students, and visitors will be required to use the designated entrance. Locked doors will have signage notifying you of the proper door to enter.

Building Checkpoints: All buildings that are open to the public will have a checkpoint table with an attendee. All employees, students, and visitors are required to stop at the checkpoint. The attendee will confirm you have a face covering and will ask to see your COVID Screening questionnaire confirmation of completion.

Facility Modifications: You may notice that we have reduced the number or availability of group seating or group activity equipment (pool tables, touch screen kiosks, etc.). This is to ensure proper social distancing is achieved. Please do not attempt to move furniture or equipment. We ask that you adhere to any posted signage notifying you that an area or piece of equipment is closed.

Campus Signage: We have updated signage throughout buildings including those that: encourage social distancing in areas in which lines can form, remind visitors of the face covering requirement and the screening questionnaire, show proper hand washing techniques, and designate areas or equipment that are currently closed. We ask that you please pay proper attention to this signage as it is there for your safety and the safety of others.

Campus Cleaning Frequency: Our campus custodial partners previously worked a night shift schedule for campus cleaning. Our team has adjusted that schedule to have a day porter on campus to accommodate our increased restroom cleaning to twice daily. In addition, the day porter will be regularly wiping down campus touchpoints throughout the day. For more information on our campus cleaning plans please view our CSCC Campus Summer 2020 Cleaning Plan here. We do ask that employees, students, and visitors actively participate in the cleanliness process by washing hands regularly, using the supplies provided in classroom and meeting spaces for cleaning as needed, and utilizing hand sanitizer where available.



Summer Hours of Operation: The campus will be open to the public who prefer to conduct in-person business from 9:00am - 1:00pm, Monday - Thursday from May 26 - July 2. Business can still be conducted remotely (online, via telephone, or via email) between 8:00am - 5:30pm, Monday - Thursday from May 26 - July 2.

Parking Lot Availability: Due to campus construction and to control the flow of traffic to buildings, we do have some parking lot closures. Lots that are closed include: Humanities Building Lot, Art Studio Lot, Science Building (parallel parking behind the building), Student Center (behind the building), and the Career Education (parallel parking behind the building). We encourage everyone to park in the lots in front of buildings as this will be the main entrance to enter the buildings.


CSCC Summer 2020 Face Covering Guidance:

CSCC COVID Screening Questionnaire FAQ:

CSCC Summer 2020 Employee, Student, Visitor, and Institution Expectations for returning to campus:
Cleveland State Community College is preparing for a full slate of academic classes for the Fall 2020 semester. Building on the great success the college had responding to the Coronavirus during the Spring semester, faculty are busy preparing courses for the next term.

Recently, the college surveyed returning students and new applicants about their interests in various teaching modes in light of the pandemic, such as face-to-face traditional classes, fully online classes, and hybrid classes.

Results showed that interest covered all of these areas, so Cleveland State is preparing to meet student interests while ensuring their safety while they are on one of the college’s three campuses across its five-county service area. Dr. Barsha Pickell, Vice President for Academic Affairs explains that most face-to-face classes will also have online sections. “This way, students can select the option that best meets their needs,” said Pickell.

Faculty are busy this summer converting many classes normally taught fully on-campus to hybrid classes. Dr. Pickell describes these as “the best of both worlds.” Students will meet once a week on campus with the rest of the instruction online. To better meet social distancing guidelines, those on-campus sections will be split with half of the class meeting one day and the other half meeting another. “This provides needed student and faculty engagement while balancing recommendations for staying home as much as possible,” added Pickell.

Cleveland State has been operating with a four-day teaching schedule for the past two years, based upon blocks to make scheduling more convenient. This means students already come to campus fewer days a week, which has the added benefit of limiting contact during a pandemic.

“We are putting into place clear protocols for protecting student and employee safety this summer as well as the Fall semester,” said Dr. Bill Seymour, Cleveland State Community College President. “These will include building check-points, health screening questions, face masks or coverings, plus social distancing requirements.”

Vice President for Finance & Operations Alisha Fox is providing leadership for care of the physical campus. “Clear guidelines have been established for enhanced cleaning on-campus,” said Fox. “This includes responsibilities for housekeeping as well as employees. Cleaning supplies will be available for each classroom and hand sanitizer stations will be in each building.”

Cleveland State recognizes that many aspects of college life will not be normal as we once knew it. “We are facing the realities of our situation while doing everything we can to provide an excellent educational experience for all students” added Seymour. “Community Colleges like Cleveland State are a great option right now. Staying home and taking advantage of our quality education while having tuition covered by the State of Tennessee makes good sense.”
Qualified students at Cleveland State Community College may see an emergency payment into their accounts as early as next week. The funding is a result of the recently enacted federal Coronavirus Aid, Relief and Economic Security (CARES) Act.
Cleveland State students will be notified via their CougarNet e-mail accounts when the funds have been distributed to their accounts on file. The full amount of the emergency funding will be given directly to the student, regardless of any balance currently due to the college by the student. The funding is not part of any collegiate financial aid program.
According to the CARES Act, the funding can be used to cover the following expenses: Food, Housing, Course Materials, Health Care, Childcare, Technology-related expenses, and Transportation. Basically, it can be used for expenses incurred in direct relation to the disruption of campus operations due to COVID-19.
“In my opinion, the primary purpose behind this Act is to help students stay in college and complete their degree programs,” said Dr. Bill Seymour, President of Cleveland State Community College. “We will be offering a full curriculum this fall on-ground and online. We are dedicated to helping each student meet their career goals even during difficult circumstances.”
CSCC’s Bursar’s Office will post funds to eligible student accounts when the program is ready to go online. To be eligible, a student must have a 2019-2020 FAFSA on file, have been enrolled in at least one on-ground course as of March 13, and meet satisfactory academic standards.
The U.S. Department of Education states only undergraduate and graduate students who are Title IV eligible can be awarded CARES Act Emergency funds. Title IV eligibility is determined when a student submits a FAFSA. Students that are suspended from Title IV aid are not eligible.
Students already signed up for direct deposit will receive funds in that manner. Otherwise, the college will generate a paper check and mail it to the address on file of each student receiving the manual payment.
“I want to thank members of the CSCC staff for their hard work in carrying out this program,” added Seymour. “It is important to know that the laws governing the funding, eligibility and distribution of these funds are from federal legislation. The college's job is to simply manage the issuing of the payments to eligible students.”

CARES Act Emergency Fund

The recently enacted federal Coronavirus Aid, Relief and Economic Security (CARES) Act provided money to colleges and universities for emergency student grants. The purpose of the money is to award emergency financial aid grants to students for specific expenses that are a direct result of the disruption of campus operations due to the coronavirus.

Cleveland State is in the process of identifying students that are eligible for CARES Emergency funds.  While ensuring that funds are distributed as widely as possible, priority will be given to students with the greatest demonstrated need as evidenced by their 2019-2020 FAFSA on file.

What expenses can be considered for CARES Act Emergency Funding?

The following is a list of expenses that can be considered for CARES Act Emergency grant assistance if they were incurred in "direct relation to the disruption of campus operations due to the coronavirus."

    • Food

    • Housing

    • Course materials

    • Health care

    • Childcare

    • Technology-related expenses (such as having to buy a computer when courses were moved online)

    • Transportation (such as having to fly home because classes were canceled or having to return from study abroad when the program was canceled)

The CARES Act stipulates that the emergency funds cannot be used to replace a loss of income or to pay for student expenses that are not directly related to the disruption of campus operations due to the coronavirus pandemic.

Who is eligible for CARES Act Emergency funding?

The US Department of Education states only undergraduate and graduate students who are Title IV eligible can be awarded CARES Act Emergency funds. Title IV eligibility is determined when a student submits a FAFSA. Students that are suspended from Title IV aid are not eligible.

How is Cleveland State Community College distributing the funds?

Cleveland State has created separate funding pools for qualified students to ensure we prioritize students with greatest need, which is in keeping with US Department of Education requirements. 

I am a student with need who is eligible for the CARES Emergency Act Funding.  What do I do?

CARES Act Emergency funding for eligible students will be distributed in two ways:

  • Students that were enrolled as of March 13th in at least one on-ground course and that meet the Title IV eligibility requirements mentioned above will have CARES funds posted directly to their student accounts.

  • Remaining CARES Act Emergency funds will be set aside for eligible undergraduate students to access through the College’s existing emergency funding program. Students in this group should have filed a FAFSA or be eligible to file a FAFSA.

When will we know the results?

Our goal is to award the CARES Act Emergency funds in the very near future. Students will be notified via Cougarnet email when funds have been distributed.

How do students receive the money?

All emergency grants will be processed through the Cleveland State Bursar Office via your Cougarnet student account. Emergency grants will be directly deposited into bank accounts for students who are enrolled in direct deposit.  Students without direct deposit will receive a paper refund check in the mail.

What if I owe Cleveland State for tuition or other expenses?

The full amount of the emergency grants will be given directly to the student, Cleveland State will not hold the funds to pay any outstanding balance owed.

Will CARES Act Emergency funds impact current or future financial aid?

No. This funding is not financial aid, it is emergency relief funding from Congress.

This week was originally GRADUATION WEEK at Cleveland State. Our graduates were to walk across the stage this Friday. Now, our Spring 2020 Graduation Ceremony has moved to July 31!
However, CSCC President Dr. Bill Seymour wanted to send you a special congratulations wish of his own this morning.
Proud of the Class of 2020! You are truly #CougarStrong!

By Dr. Bill Seymour
President, Cleveland State Community College
Historically, community college enrollment has an inverse relationship with the health of the economy. When the economy is strong, community college enrollment typically decreases. When the economy is suffering, the enrollment becomes stronger. Trends also show that adult student enrollment is even more sensitive to these economic changes.
In the wake of the 2008 “Great Recession” Cleveland State enrollment increased to an all-time record for the 2010-2011 academic year. This increase was a reflection of what we saw across the State of Tennessee as well as the United States. It has also been a trend nationally that community colleges have experienced a slight decrease in enrollment every year since due to a strengthening economy. Thankfully, Cleveland State has been an exception by increasing enrollment for the past two years straight due to many intentional interventions to enhance student success rates.
So, how will a worldwide pandemic affect community college enrollment? While the impact of Covid-19 has caused major changes to our lives recently it did not have much impact on Spring 2020 enrollment as most colleges, like Cleveland State, made a quick conversion to fully online instruction. Cleveland State did not see an increase in course or college withdrawals during this time. This is a testament to the grit of our students as well as our faculty and staff who have been determined to complete the semester.
However, applications and registrations for the Fall 2020 semester are lagging somewhat. While it is still early in the process, I believe these numbers reflect the uncertainty that currently exists about the persistence of the Corona Virus and what our lives will be like as it subsides. So many of our neighbors are out of work and worry if their job or business will be there when this is over. This summer will be a period of transition. As we learn what our new normal will be, I expect that new and returning students will complete their registrations for this fall.
As we get past this period of great uncertainty I believe that community colleges will once again be the primary recourse we can count on to get our economy going stronger. Good jobs, strong careers, better pay, and financial stability are what many Americans will need. This is what we need in Southeast Tennessee. Cleveland State provides the best way to ignite a better career. We provide high quality education at the very best price – FREE. We train people for jobs that are in high demand in our region and we can get them there in a short period of time.
In times like this, it is important to protect your financial resources and you certainly don’t want to take on additional debt. Whether you are a new high school graduate or an adult that needs a degree, the State of Tennessee provides you tuition free programs such as Tennessee Promise and Tennessee Reconnect.
We know our students deal with many challenges in addition to their college studies. Most have jobs and many have families as well. That is why Cleveland State provides seven different schedule options to make it convenient for students to attend right here in your own back yard.
History has shown us that when times get tough people turn to their local community college to move the economy forward. Cleveland State is your community college. We give everyone with a high school diploma an opportunity. The State will cover your tuition fees. Our graduates get great jobs with great pay. Please let us know how we can help you meet your goals during these difficult times.
Just after 4 p.m. central time Thursday, Tennessee Governor Bill Lee signed Executive Order 23 requiring that Tennesseans stay home unless they are carrying out essential activities as data shows an increase in citizen movement across the state. Click here to see the order.
“Over the last few weeks, we have seen decreases in movement around the state as Tennesseans socially distance and stay at home,” said Gov. Lee. “However, in recent days we have seen data indicating that movement may be increasing and we must get these numbers trending back down. I have updated my previous executive order to clearly require that Tennesseans stay at home unless they are carrying out essential activities.”
“April stands to be a very tough month for Tennesseans,” Gov. Lee said. The governor also asked Tennesseans not to panic and not hoard groceries and supplies.

Get the very latest on everything to know about Cleveland State,
Spring, Summer, and Fall 2020, and all COVID-19 updates.
Finish #CougarStrong
Hey, Cougars,
Your Cleveland State instructors want to hear from you THIS WEEK!
YOU MUST CHECK your student e-mail EACH and EVERY DAY for the very latest instructional messages from your classes! Student e-mail is the official form of communication at Cleveland State.
If you do not have access to email, please call 423.472.7141 and reach your instructor by their last name in our phone directory.
Hang in there, Cougars! Your semester is almost over and we are going to help you make your semester a successful one!
If you have any other questions, feel free to reach out to your student success coach, advisor, or instructor and they will help you every step of the way.
Finish Your Semester #CougarStrong!

After careful consideration of suggested courses of actions regarding Coronavirus preparation and prevention from the Center for Disease Control and Prevention, the Tennessee Board of Regents, and regional leaders, Cleveland State Community College has made the decision to shut down public and student access to its locations in Cleveland, Athens, and Vonore, Tennessee.

“Each student is important to us. We want them to know we are looking out for their health and best interests,” said Cleveland State Community College President Dr. Bill Seymour. “All programs are offering students the option to finish their semesters online or take an incomplete grade and finish their coursework at a later time.”

No course instruction of any kind will take place on any of Cleveland State’s locations through the end of the spring semester. Faculty and staff will be allowed job-specific access to the campus and be required to follow health and safety protocols while on campus. The Cleveland Bradley Business Incubator (CBBI) will be the only portion of any CSCC site that non-CSCC personnel will be able to access during this time.

“Our students, faculty, and staff have done an incredible job moving all studies online and making sure the transition is seamless as possible,” added Seymour. “We have been reaching out to all of our recruits, students, and stakeholders to inform them of developments as they occur. Keeping people informed, educating them, is the best way to empower them.”

As for what’s next for Cleveland State, the Spring 2020 Graduation was slated for May 8 in the L. Quentin Lane Center on Cleveland State’s main campus. With all on-campus activities now cancelled or postponed, the decision on what to do to honor the graduates has become a scheduling priority. As part of the process, a graduation survey has been submitted to all pending graduates which offers alternatives to the traditional spring commencement. 

To learn more about the latest Coronavirus-related updates impacting Cleveland State, contact CSCC Director of Communication and Marketing Don Foley at 423.473.2341 or

Students are currently enrolled online through the CSCC main campus in Cleveland, Tennessee, as well as CSCC’s Athens Center in Athens, Tennessee and Monroe County Center in Vonore, Tennessee.

Cougars Facing Final Weeks Online, Finishing Strong
Info About You and Your Courses

As you enter the final weeks of Spring Semester 2020, you’ve had a lot of changes to deal with.
The world has had a lot of changes. So, we know you are facing a lot inside and out of your college life.

Thankfully, Cleveland State is working to give you all the ways it can to help you finish this semester strong! Although, we have gone online for the remainder of your coursework this term, we have plenty of options loaded into your educational arsenal you can use when you need them!  

For those of you who are working through your term online with little to no difficulty, that is great to hear! However, if you have issues that are beyond your control, or you simply aren’t sure about where you stand with the world around you right now, we’ve got you covered!

We ask that you first reach out to your advisor or student success coach via your student e-mail account, the official means of communication between you and Cleveland State. Let them know your situation! They love working with each and every one of our students. Click here to find your advisor, coach, or instructors contact information right now! 

Click here to view the Directory of Faculty & Staff.

If you don’t feel comfortable with something given the current health precautions we are all taking at this time, or perhaps your area doesn’t offer the technical support needed to support finishing the term online, your advisor or coach may suggest you consider taking an “incomplete” grade for the term. This would allow you to finish your course(s) at a later time when the college resumes its normal instructional offerings. This could be completed at no additional cost to you! With only several weeks left in spring semester, this may be the route you choose.

Your advisor or coach can talk you through everything from incomplete grades to course withdrawals to finding a way to finish your course(s) on time in a different fashion than usual. The college has access to links providing everything from free Wi-Fi service to all the steps you need to know to be able to adjust your schedule at this time all online, all on your own! Just check out your CougarNet account and click on “My Account” and select the options for you.

Some of the deadlines available lapse as soon as next week. So, be sure to reach out to your advisor or student success coach by student e-mail as soon as possible. They’ll help guide you to the best decision for you.

Your Community. Your College. Your Cleveland State.

Based on the latest information concerning the COVID-19 virus, Cleveland State Community College will
be extending the current online instructional and work format for students and employees through the
end of the spring semester. All classes that can be taught completely online will continue to do so. Those
few that must be taught on-site will continue with appropriate social distancing, limited group sizes, and
cleaning practices.
“On one hand, we are disappointed that we needed to make this decision,” said Cleveland State
Community College President Dr. Bill Seymour. “On the other hand, I'm proud of our faculty and staff for
putting a plan together that we can sustain successfully thought the whole semester.”
The Spring 2020 CSCC Graduation set for May 8 in the L. Quentin Lane Center at Cleveland State will
continue via a Virtual Graduation Ceremony online. The college is coordinating efforts to help produce
this commencement production for the graduates and their families and friends.
Cleveland State is sharing a COVID-19 update page at This source provides all the very
latest for every student, recruit, employee, and anyone in need of the latest information regarding
Coronavirus precautions at Cleveland State. The college will remain open online for all collegiate activity
for each and every student.

So, you aren’t going to be coming on campus for a little while, you say? Like life often does, obstacles get in our way. And, like the rest of the country, COVID-19 has put up an obstacle for us. But, with a little bit of planning and determination, you will come out on the other side smarter and stronger than ever.

How will you do it?

There are some things you and everyone around you needs to remember during this period of remote study.
Here is some advice that will help you stay on track to successfully finish Spring Semester 2020 from your home:

  1. ) YOU are still GOING TO CLASS!

Every college course you are in enrolled in will still take the same amount of effort and time. Not being on campus means finding ways to have time and space to yourself and your studies. Find a place at home which will give you the most opportunity to concentrate and work hard. Remember, just because you are physically in your home at class time doesn’t mean you are available to do laundry or wash the dishes at that time. Keep that time as your class time. Remember, you’re more than halfway through your semester. Take care of your education and it will take care of you.

Plus, let your family and friends know how important this time is going to be for you. You will need your time and space to do what’s best for your education. Protect it!


2.) Check your STUDENT E-MAIL account DAILY! (IMPORTANT)

Your student e-mail account at Cleveland State is the college’s official form of communication between the institution and the student. If you need to reach financial aid, your advisor, your student success coach, or any other Cleveland State official you are normally able to communicate with face-to-face, check your student e-mail, CougarNet, and mycscourses D2L account, if applicable. Cleveland State officials will be checking their e-mails regularly. IMPORTANT: Your instructor will be in touch with you, if they haven’t already. Always check your student e-mail account.


3.) Kill Distractions, Encourage Routine

Having some background music playing while you work and study may help you relax. Keeping all 14 of your social network account tabs open in the background will not! We suggest logging off of your social media accounts before beginning your coursework. Out of sight, out of mind. (This goes for your cell phone, too.)

Now, whether you choose to follow the same timetable you did on campus or come up with something more conducive for college from home, make that schedule and keep it! Do not let anything interrupt your time with your education. It takes work. And remember, we are here to help you by e-mail, phone, social media, and CougarNet, as always! We want you to stay mentally engaged and keep you just as prepared as you were after a full day of studies on campus.


4.) Keeping Healthy, Taking Breaks

After an hour of staring into a monitor on your device of choice, it can become not only mentally exhausting, but physically exhausting as well. We suggest taking ten minutes each hour to take a quick walk and stretch before heading back to your studies. It’s not only physically energizing, but an emotional and inspirational thing for your remote study session, too. Plus, eye strain is an all-too real issue for remote students. So, take the time each hour to take care of you!


5.) Set A Schedule, Stay Ahead Of It

When you don’t have a set schedule of being at a certain place at a certain time each day, it can become easy to fall behind in your studies. Many people thrive most when they have a schedule to follow, as when they go to campus each day. Keep a calendar handy where you can post when each upcoming assignment you have is due. Then, set a date BEFORE that due date to have each one complete. Staying ahead of schedule is key in making sure you graduate on schedule.


6.) Keeping Social, Making Progress

Students who have done remote studies before know that discussion boards are key in staying connected to a class, your classmates, and the discussions being shared about each project and assignment.
From helping each other look over drafts of projects to group study project work and ideas, time on your discussion board can be the life blood remote students need to really keep their heads in the game.

7.) Know The Latest with Cleveland State, COVID-19, and YOU!
Staying informed as if you were actually on campus each day is all up to you. Keep an open link to the communication channels of Cleveland State each and every day! From information posted on Facebook, Instagram, and Twitter to sharing updated information on, the faculty and staff will work hard to provide you with the events, dates, and times you need to know to make each semester a successful one at Cleveland State. Your Cleveland State student e-mail account is the official way for you to communicate back and forth with the college. However, we communicate with the student body at large in so many ways online. Cleveland State will work hard to find where you are online and share the information with you which you’ll need to succeed.


8.) Cleveland State Is Here For YOU!

Remember, the faculty and staff of Cleveland State are here for you no matter where you are in your educational journey. If you need to reach anyone, feel free to look up the contact information of any Cleveland State employee on the college’s directory page at As always, if in doubt, you can reach out to the college’s main phone line at 423.472.7141.

If you have questions in regards to Cleveland State and actions taking place in regards to Coronavirus (COVID-19) issues, you can reach out to the Cleveland State Director of Communications and Marketing Don Foley at 423.473.2341 or Whether your classroom is on campus or in your living room, Cleveland State Community College is committed to making your semester a successful one.

THE MOST IMPORTANT THING TO REMEMBER IS WHY WE ARE WORKING AND STUDYING FROM HOME. This is a powerful and educated effort to slow the spread of the Coronavirus (COVID-19) in our region. Doing our part while we live our everyday lives is what it will take to return to campus sooner, as opposed to later. We want you to keep you and your family safe, while doing everything you can to keep your education headed in the right direction.

We are all part of this community and we are in this together.
Our Community. Our College. Our Cleveland State.

In the coming weeks, many Americans will be affected either directly or indirectly by COVID-19 and Charter is focused on serving and supporting our 29 million customers. Americans rely on high speed broadband in nearly every aspect of their lives and Charter is committed to ensuring our customers maintain reliable access to the online resources and information they want and need. To ease the strain in this challenging time, beginning Monday, March 16, Charter commits to the following for 60 days:

  • Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
  • Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely.
  • For eligible low-income households without school-aged children, Charter continues to offer Spectrum Internet Assist, a low-cost broadband program delivering speeds of 30 Mbps
  • Charter will open its Wi-Fi hotspots across our footprint for public use.
  • Spectrum does not have data caps or hidden fees.

As the country works collaboratively to contain this pandemic, broadband internet access will be increasingly essential to ensuring that people across the country are able to learn and work remotely, that businesses can continue to serve customers, and that Americans stay connected and engaged with family and friends. 

Charter’s advanced communications network will ensure our more than 29 million customers – including government offices, first responders, health care facilities, and businesses – across 41 states maintain the connectivity they rely on. The network is built to sustain maximum capacity during peak usage which is typically in the evenings, so a surge during the day would be well within the network’s capabilities to manage. Charter will continue to closely monitor this dynamic situation, and is well-prepared to continue delivering reliable connectivity. Charter has extensive business and workforce continuity plans in place that will be adjusted as needed to best serve all our customers and employees.

As Coronavirus (COVID-19) continues to become a growing health concern across the region, Cleveland State Community College is taking preventative measures at this time to ensure the safety of students, faculty, and staff. Currently on Spring Break, Cleveland State students will be enjoying two more days of Spring Break as it will now continue through Tuesday, March 17. 
However, beginning Wednesday, March 18, courses at all Cleveland State sites (Cleveland, Athens, and Vonore) will transition to online instruction. Instructors will be in communication with students during this transition period to make sure they have the information they need to continue their coursework this semester. Certain courses may have exceptions which will be addressed by individual instructors. This measure will continue through March 27, at the very least. Later this month, as more information becomes available, Cleveland State officials will reassess the situation and see if any further measures will be necessary. 
“I am very proud of the work our faculty and staff have been doing to prepare for this possibility,” said Cleveland State Community College President Dr. Bill Seymour. “They have been tireless in their efforts to continue our mission in the best ways possible given these unique circumstances.” In addition, all events scheduled to be held on-campus will be cancelled or postponed until further notice. For the latest information involving Cleveland State and Coronavirus (COVID-19) Coverage, be sure to check out the social networks of Cleveland State Community College, as well as the special Cleveland State Coronavirus Updates page at
For further information about Cleveland State, you can contact the college at 423.472.7141 or visit

Cleveland State has spent Spring Break doing a Spring Cleaning to help keep things safe for you as classes go back in session next Monday. The college’s janitorial services have done extra work making sure to deep clean any and all high-traffic places this week. Everything from desktops to door handles are being sanitized carefully this week.

A second step being taken is the installation of hand sanitizers throughout Cleveland State. Any precautions which the college can take are being taken to help keep your safety and your health as our top priority.

And, of course, we need you to do your part, too! Our own Freddy Cougar says, “Wash Your Paws!” This is the best way to help fight the Coronavirus (COVID-19) according to the Center for Disease Control and Prevention (CDC). Soap and water (warm or cold) several times a day for at least 20 seconds. When should you wash? Here’s a list of times during the day which you should lather up and cleans those paws.

  • Before, during, and after preparing food
  • Before eating food
  • Before and after caring for someone at home who is sick with vomiting or diarrhea
  • Before and after treating a cut or wound
  • After using the toilet
  • After changing diapers or cleaning a child who has used the toilet
  • After blowing your nose, coughing, or sneezing
  • After touching an animal, animal feed, or animal waste
  • After handling pet food or pet treats
  • After touching garbage

And, regardless of how clean we keep your campus and how clean you keep your hands, if you feel ill, PLEASE DO NOT COME TO CAMPUS! Make sure you take personal responsibility when it comes to your health and the impact on all of those around you.

Now, with so much concern over making sure people wash their hands frequently, as well as to avoid touching their face, mouth, nose, and eyes, there is one area that has really caught many by surprise. It’s the one thing that touches your face and the faces of most people throughout our college more than anything else.

How do you clean your smartphone?

Hundreds of times a day is how often the average person touches their smart device with their hands and their face every single day.

Many have microfiber cloth to clean their smartphones. However, that’s not going to do the trick when it comes to fighting Coronavirus (COVID-19). Tuesday, the world’s largest smartphone corporation, Apple, changed their policy on how to clean the surface of their iPhones stating that alcohol-based wipes or disinfecting wipes are now perfectly fine to use to clean smartphones.

Android and iPhone spokespeople state that you should power down your device, whether it is your smartphone, laptop, tablet, etc…, before cleaning any equipment.

As for cleaning any protective cases for any device, all the major smart device producers agree that you should not use alcohol-based cleaners on those items. According to the CDC, the most effective cleaner for those items are good old soap water. The CDC states that soap and water are better at eliminating germs than any alcohol-based cleaner or sanitizer. *HOWEVER, if you have a case which has a battery built-in for mobile recharging, DO NOT use this method!*

Cleveland State Community College is committed to providing every student and employee with the very latest information when it comes to how the Coronavirus (COVID-19) could impact you. Updates as they are made available, along with useful tools for you to keep on hand, will be found on this page for you to reference. As a college within the Tennessee Board of Regents System, Cleveland State follows the recommendations and guidelines of federal and state agencies closely. Whether it be the  Centers for Disease Control and Prevention  or the  Tennessee Department of Health  providing information, we will operate all three Cleveland State campuses accordingly.

As we do our part to make sure your collegiate life is safe and secure, we ask that you do what you can to help make a difference. Coronavirus (COVID-19) is a respiratory disease and is contagious. The most effective thing you can do is wash your hands often with soap and water. Wash for 20 seconds and rinse thoroughly. If that is not an option, please use an alcohol-based hand sanitizer. All Cleveland State facilities will have hand sanitizer stations installed shortly. In addition to the regular cleaning and maintenance of Cleveland State facilities, special attention is being given to the disinfecting of areas and equipment which are used on a frequent basis.

We ask that you use common sense and make sure to listen to your body. If you are sick, please stay home. Also, please avoid contact with people who are sick, as well as any contact with your own eyes, nose, and mouth.

For more information, visit the Tennessee Department of Health Coronavirus (COVID-19) website  or the  Center for Disease Control and Prevention Coronavirus (COVID-19) website.

For the latest information from the Centers for Disease Control and Prevention on Coronavirus (COVID-19), please call 800-232-4636

For Cleveland State Community College related issues involving Coronavirus (COVID-19), contact Cleveland State Director of Communication Don Foley at 423.473.2341 or

Coronavirus updates from CDC / TN Department of health

Coronavirus Situation Summary

Preventing the Spread of Coronavirus

Protect Yourself and Your Family

CDC Daily Updates

CDC Frequently Asked Questions

Updates from the Tennessee Department of Health


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