About Cleveland State Community College

Consumer Information

Cleveland State Community College is committed to providing students, their families and the campus community full disclosure of all consumer information as required by state and federal laws and regulations. The laws are intended to satisfy the students' right to know and provide the opportunity for students to make fully informed choices regarding the institution they choose to attend.

Safety on Campus - Your Right to Know

Cleveland State Community College places the highest priority on your safety. We rely on community members to share our commitment and actively participate in creating a safe and secure living, learning, and working environment. Cleveland State Community College’s Annual Crime Statistics includes data for the previous three years concerning reported crimes occurred on or around the campus. You can find crime statistics and other campus safety information by navigating to the Cleveland State Community College Campus Safety and Security web page. To obtain other information or to speak with a security representative, please contact the Office of Security: (423) 478-6236.
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Drug Free Schools and Campus Act of 1989

The Drug Free Schools and Campuses Act of 1989 requires
that all students be notified annually of Cleveland State Community
College's Alcohol and Drug Abuse Policy
.
Other policies regarding student conduct and sanction for violations can
be found in the current edition of the college's Catalog and Student
Handbook
.
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Statement of Student Rights in accordance with the Family Educational Rights and Privacy Act of 1974.

Cleveland State Community College adheres to the Family Educational Rights and Privacy Act (FERPA) of 1974.  Policies under this law ensure that current and former students have the right to review, inspect and challenge the accuracy of information kept in a cumulative file and that student records cannot be released without consent of the student, except in the case of an emergency situation involving safety or health.  Disclosure would be limited to necessary information and only to persons in a position to assist in the emergency situation.

Further, any person requesting information that is considered directory information may obtain such information without consent from the student.  Directory information includes name, address, telephone number, date and place of birth, photograph, major field of study, full-time/part-time status, participation in officially recognized activities and sports, weight and height of members of athletic teams, dates of attendance, degrees and awards received, and the most recent previous educational institution attended.  A student may refuse to allow disclosure of any designated directory information by contacting student records staff to make an official request.

The social security number of applicants is secured when the application is processed. An alternative campus identification number is assigned through our records system.  Students are advised to keep the campus ID number available and use it instead of the social security number.

For further information involving the Privacy Act, please refer to the Cleveland State Community College Catalog/Student Handbook, or call the Office of Admissions and  Records at (423) 478-6214
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The Equity in Athletics Disclosure Act

In compliance with the Equity in Athletics Disclosure Act (EADA), the Cleveland State Community College Athletics Department reports required information to the National Junior College Athletic Association (NJCAA). This information includes athletic graduation rates, the number of male and female athletes on campus, the expenses and athletic aid spent on each sport, recruiting expenses, annual revenue and salaries for all coaches. Athletic program participation rates and financial support data is also available. The Act and data on athletic program participation rates and graduation rates of athletes can also be obtained by calling the Athletics Department: (423) 473-2271.
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Financial Aid Information

Consumer disclosure information relating to financial aid includes: cost of attendance, description of need and non-need aid types, application procedures and processes, student eligibility requirements, students rights and responsibilities, criteria for selection of recipients and awarding funds, disbursement information, refund and repayment policies, satisfactory academic progress policy for financial aid, appeal procedures, financial aid availability for students abroad, and VA/Military benefits. All of this information can be accessed on the Cleveland State Community College Financial Aid web page or by contacting the Financial Aid Office: (423) 472-7141 ext. 284 or (800) 604-CSCC (2722), ext. 284.
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Student Complaint Procedure
(regarding violations of state law)

Students or prospective students who wish to file a complaint related to accreditation or regarding violations of state law not resolved at the institution may submit a Student Complaint Form to the Tennessee Board of Regents at 1415 Murfreesboro Road, Suite 340, Nashville Tennessee 37217, or by going on line and filing out the form electronically at http://www.tbr.edu/contact/default.aspx?id=2936. Under Tennessee’s open records law, all or parts of complaints will generally be available for review upon request from a member of the public.
Complaints regarding accreditation can also be made by contacting the Southern Association of Colleges and Schools Commission on Colleges, 1866 Southern Lane, Decatur, Georgia 30033-4097, telephone: 404-679-4500 (www.sacscoc.org).

Complaints of fraud, waste or abuse may be made by email at reportfraud@tbr.edu or by calling the Tennessee Comptroller’s Hotline for Fraud, Waste and Abuse at 1-800-232-5454.
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Cleveland State Community College