We provide business information and consulting services to help business owners and start-ups become successful. We provide timely and accurate information to answer Client questions. All information is carefully researched and delivered in an easy-to-understand and expeditious manner. If we are unable to satisfy a Client’s need, we assist in contacting other agencies and organizations that can.

We tutor our Clients in the processes that identify and resolve business problems. Through our services and those of partnering business professionals and volunteers, we give our Clients the insights they need to successfully manage and grow their businesses. We specialize in helping Clients understand financing processes and, for those who are qualified, we help find and secure funding sources.

We reach the largest possible audience with our services through seminars and well-executed marketing and public relations programs. We maintain strong relationships with all key stakeholders including Cleveland State Community College, the TSBDC Lead Center, area banks and chambers of commerce.

We maintain the highest standards for all our personnel. We hold all information provided by Clients in complete confidence and act in accordance with the strictest ethical standards. We follow all TSBDC and SBA guidelines and practices. We maintain all required financial records, and manage our expenses within an approved budget.

Vision Statement

We will be an organization that gives entrepreneurs the information and insight they need to make sound Business decisions. We will be a caring organization; one that listens with interest and empathy to our Clients’ concerns and then acts expeditiously on their behalf. Our Clients will consider us to be an indispensable part of their start-up and on-going business success. We make a difference!