Apply principles of psychology to human resources, administration, management, sales, and marketing problems. Activities may include policy planning; employee testing and selection, training and development; and organizational development and analysis. May work with management to organize the work setting to improve worker productivity.
Formulate and implement training programs, applying principles of learning and individual differences.
Conduct research studies of physical work environments, organizational structures, communication systems, group interactions, morale, and motivation to assess organizational functioning.
Conduct presentations on research findings for clients and at research meetings.
Provide expert testimony in employment lawsuits.
Study consumers' reactions to new products and package designs, and to advertising efforts, using surveys and tests.
Review research literature to remain current on psychological science issues.
Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, and promotion.
Conduct individual assessments, including interpreting measures and providing feedback for selection, placement, and promotion.
Write articles, white papers, and reports to share research findings and educate others.
Develop new business by contacting potential clients, making sales presentations, and writing proposals.
Develop and implement employee selection and placement programs.
Identify training and development needs.
Train clients to administer human resources functions including testing, selection, and performance management.
Facilitate organizational development and change.
Analyze job requirements and content to establish criteria for classification, selection, training, and other related personnel functions.
Assess employee performance.
Observe and interview workers to obtain information about the physical, mental, and educational requirements of jobs as well as information about aspects such as job satisfaction.
Coach senior executives and managers on leadership and performance.
Study organizational effectiveness, productivity, and efficiency, including the nature of workplace supervision and leadership.
Write reports on research findings and implications to contribute to general knowledge and to suggest potential changes in organizational functioning.
Participate in mediation and dispute resolution.
Provide advice on best practices and implementation for selection.
Counsel workers about job and career-related issues.
Advise management concerning personnel, managerial, and marketing policies and practices and their potential effects on organizational effectiveness and efficiency.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Speaking — Talking to others to convey information effectively.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Science — Using scientific rules and methods to solve problems.
Time Management — Managing one's own time and the time of others.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Coordination — Adjusting actions in relation to others' actions.
Persuasion — Persuading others to change their minds or behavior.
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics — Using mathematics to solve problems.
Operations Analysis — Analyzing needs and product requirements to create a design.
Instructing — Teaching others how to do something.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Service Orientation — Actively looking for ways to help people.
Negotiation — Bringing others together and trying to reconcile differences.