Human Resource Department

D. F. Adkisson Administration Building, Room 107
Phone (423) 478-6203 Fax (423) 478-6257

Annual Insurance Enrollment Transfer Period

September 15 - October 15, 2010

 

  1. What is changing?

You can expect these changes:

  • You will have the choice of two new PPO (preferred provider organization) health insurance options—the Partnership PPO and Standard PPO
  • The current PPO, HMO and POS options are no longer available.
  • Both new health insurance options have deductibles, co-pays and co-insurance
  • You will save money if you take an active role in your health
  • Premium levels (tiers) have expanded from two to four
  • For the first time in many years, you will have to choose a health insurance option during the Annual Enrollment Transfer/Open Enrollment Period
  1. What is staying the same—or is not going to change?

These plan design features are remaining the same:

  • The same types of services, treatments and products covered under your current health insurance will be covered under both of the new options
  • You will continue to have a choice of health insurance options and carriers
  • Whichever option and carrier you choose, you will still have a large network of doctors and hospitals
  • You can continue to cover your spouse and eligible children
     
  1.  How am I going to find out about all of the details about the new program?
 

We are committed to providing you with comprehensive communication about the new program:

  • Enrollment Kit—Current members will receive a comprehensive Enrollment Kit in early September. The Kit will explain your health insurance options and provide instructions on completing your annual enrollment transfer for 2011. The packet will contain a DVD with information about the Partnership PPO and Standard PPO options and how to complete enrollment
  • Call Center and Web Support—You can call a dedicated ParTNers for Health Call Center 24 hours a day, seven days a week to ask questions at 1-866-741-6464. This website will also provide complete program information at www.partnersforhealthtn.gov.
  1.  If someone did not receive an enrollment kit, what should they do? 

There are two options for getting an enrollment kit:

 

 

 
Cleveland State Community College