Welcome from Dr. Hite:
As I meet people in our community, so many tell me that they attended or are attending Cleveland State Community College. One of the things that they talk about is the quality of the faculty at CSCC. Many say the faculty are very good and very helpful. The heart of this institution is learning and I am very proud of the work that the faculty do in promoting learning on this campus. I hope this handbook and the material contained in it will help facilitate your role as a faculty member and allow you to continue to impact in a very positive way the many learning experiences that you provide our students at CSCC.
The purpose of this handbook is to assist in the orientation of faculty to Cleveland State Community College (CSCC) and to facilitate their understanding of its organization, mission, vision, values, governance and operation. This handbook should serve as a resource for basic information about operational policies and procedures since clearly defined policies and procedures are essential to the efficient and effective operation of any institution. This includes clear lines of authority and areas of responsibilities.
At CSCC, the term “faculty” pertains to those who devote the majority of their time to classroom instruction or some aspect of the instructional program. CSCC’s definition of faculty is consistent with the Tennessee Board of Regents’ (TBR) definition of faculty as stated in TBR Policy No. 5:02:01:00 which defines faculty as regular, full-time personnel whose regular assignments include instruction, research and/or public service as a principle activity and who hold academic rank as professor, associate professor, assistant professor, or instructor at CSCC.
Throughout the handbook there are references to the Policies and Procedures Manuals of both the TBR and CSCC. These references have been used instead of repeating information that is readily available to all employees via the TBR website http://www.tbr.state.tn.us and the CSCC website http://www.clscc.cc.tn.us/FacStaff/guid_pol/guidelines.htm .
Please note the following:
MISSION, VISION, VALUES, & GOVERNANCE
Cleveland State Community College is the public comprehensive community college authorized to provide post secondary academic and technical education to meet the educational advancement and workforce development needs of the people of Bradley, McMinn, Meigs, Monroe and Polk Counties.
The college provides credit and non-credit instruction and support services responsive to changing needs of students, employers and the community. Program emphases through the associate degree level include liberal arts/general transfer, business, technology, health and public welfare. The college also promotes general literacy, adult continuing education and specialized training to enhance community educational, cultural and economic development.
Cleveland State is dedicated to effective program performance through a well-qualified faculty and staff, innovative assessment and delivery systems and modern facilities. The college actively promotes lifelong learning through high quality programming and articulation with other educational institutions.
Cleveland State Community College, one of 45 institutions in the State University and Community College System of Tennessee, is governed by the Tennessee Board of Regents. The college openly welcomes all persons and does not discriminate on the basis of race, color, gender, age or disability.
Cleveland State Community College will be the regional two-year post secondary institution of choice, giving learning its highest priority. The college will be recognized for academic excellence, student success and service to the community.
The college values:
· opportunity based upon access and high standards
· a safe and supportive environment for students in achieving their goals
· cultural and intellectual diversity
· shared responsibility that promotes teamwork and mutual respect
As stated in the Mission, Cleveland State Community College is one of 45 institutions in the Tennessee Board of Regents system, the seventh largest system of higher education in the nation. The Tennessee Board of Regents is the governing board for this system which is comprised of six universities, 13 two-year colleges and 26 Tennessee Technology Centers. The TBR system enrolls more than 80 percent of all Tennessee students attending public institutions of higher education.
CSCC’S GENERAL EDUCATION CORE CURRICULUM
CSCC is committed to providing an education that will help students function more effectively in society. This education will include an acquisition of self-sufficiency skills, the development of communications and analytical skills, a comprehension of the influence of science and technology on the individual and society, an appreciation for the arts’ place in human society, a comprehension of the role of physical exercise for good health, an appreciation for humanity’s place in the global environment and an understanding of the diversity of humanity and the inherent worth of the individual.
Therefore, the CSCC faculty has identified eight general education goals, which are that students will
A. Develop self sufficiency by enhancing self-discipline so that they can better achieve personal goals
and contribute to those of the community at large, and realizing that learning is a lifelong process, acquire a thirst of knowledge that lasts beyond their formal education.
B. Improve their communication skills, including reading, writing, speaking, and listening.
C. Acquire adequate mathematical skills, become computer literate and improve their ability to think
logically, critically and creatively.
D. Increase their understanding of the fundamentals of science and technology and the impact of both on society.
E. Develop an appreciation of the arts.
F. Recognize the important role of regular physical exercise in contributing to good health and in prolonging life.
G. Recognize and have an appreciation for the interrelationships among all living things in the natural world, by becoming aware of the impact humans have on the environment and/or the responsibility people have in its protection.
H. Increase their understanding of the nature and rich diversity of the international community, including its cultural, geographical and historical aspects, while appreciating the value of the individual.
During the 2003-2004 academic year CSCC will be revising the current general education statement, goals and requirements to ensure consistency with TBR’s philosophy of general education, the lower division core requirements for general education, the general education goals and the expected learning outcomes.
General Education Course Requirements for Transfer Degrees:
CSCC’s offers two transfer degrees, the Associate of Arts (A.A.) and the Associate of Science (A.S.). The general education requirements for the A.A. and A.S. are as follows:
*Humanities and/or Fine Arts 9 hours
*Natural/Physical
*Sciences & Mathematics 9 hours
(to include one year of science and
at least one course in mathematics)
Computer Literacy 3 hours
*Foreign Language 6 hours
(A.A. degrees only)
*Physical Education Activity 2 hours
Total 35 hours (A.S.) or 41 hours (A.A.)
These requirements reflect CSCC’s beliefs about general education and incorporate the 32 semester hours required of every transfer degree program at TBR institutions (designated by the asterisk *).
Although the courses fulfilling the minimum degree requirements may vary
in actual design among TBR institutions, many contain similar content. These
courses are identified by common course rubrics (prefixes) and numbers in
all TBR institutions to facilitate transferability. A complete matrix of
the current courses that satisfy the Minimum Degree Requirements at all TBR
institutions and an explanation of the common course rubric and numbering
system are available on the TBR Web page www.TBR.state.tn.us . However, the TBR
General Education Core Curriculum will change effective Fall 2004 and degree
requirements will begin changing in
Fall 2005. Specific courses fulfilling the General Education requirements
will be available in the 2004-2005 edition of the CSCC catalog and approved
changes in specific degree requirements are targeted for implementation beginning
Fall 2005.
General Education Course Requirements for Career-Technical Degree Programs (A.A.S.):
Cleveland State requires the following general education courses for its Associate of Applied Science (A.A.S.) degree.
Composition I 3 hours
Public Speaking 3 hours
Mathematics elective 3 hours
Humanities and/or Fine Arts 3 hours
Social Science elective 3 hours
Natural Science (or an additional
mathematics course) 4 (3) hours
Computer Literacy 3 hours
Total 22 (21) hours
The TBR General Education core curriculum for A.A.S. degrees will, also, change effective Fall 2004 and specific degree requirements will begin changing in Fall 2005. Beginning Fall 2004, specific courses fulfilling the General Education requirements for A.A.S. must be the same courses that satisfy the general education requirements for the A.A., A.S. and B.S. degrees.
See http://www.clevelandstatecc.edu/humanres/HROrgCh.htm
Full-Time Faculty Teaching Load:
CSCC Policy 5:01:00:00 (Guidelines for Faculty) states that the routine instructional (teaching) load for full-time faculty is 15 equated hours per semester (or 30 equated hours per academic year).
CSCC Guidance Letter P-051 specifies the criteria for extra compensation for faculty overload, which are as follows: Any full-time faculty who exceeds thirty credit hours per academic year will be paid for an overload based upon the following conditions:
1. That qualified adjunct faculty or qualified persons within the institution are not readily available to perform the work as part of their normal workload.
2. That any faculty member whose teaching load does not meet thirty TLE during the academic year will be assigned other duties to make up the number of TLE less than 30 without overload compensation.
3. That assignment of duties to make up for the TLE less than thirty and/or permission to teach an overload will be approved by the Vice President of Academic Affairs (VPAA) in advance of the assignment.
4. That any faculty member who has one or more low enrollment courses in a given term may be assigned more than thirty credit hours per academic year to compensate for the low enrollment course(s) without being paid for an overload, or classes will be combined to produce appropriate student enrollments. (Average enrollment is based on the THEC formula.)
5. Faculty overload is above, not part of, the normal 37.5 clock hour work week, including additional office hours equivalent to office hours dedicated for regular TLE. For example, an overload of a 3 credit hour class with 3 lecture (contact) hours and 1.5 office hours would bring the overload work week to 42 clock hours for the semester (37.5 regular hours plus 4.5 overload hours). As per TBR policy, a faculty member cannot teach more than two credit courses per semester as overload.
6. Full time faculty teaching during the summer are expected to hold office hours equivalent to regular semester office hours, that is 1.5 office hours for each 3 credit hours taught. Effective 2/3/03, summer teaching is limited to 8 credit hours on-ground plus one RODP three-credit hour course, for a total of 11 credit hours.
Faculty will be paid according to education level for semester hours of teaching over 30 for the academic year. Overload payment is included in the spring term of each academic year. Full-time faculty will be paid on the following scale:
Less than a Bachelor’s degree $400
Bachelor’s degree $425
Master’s degree $450
Master’s plus 30 semester hours $475
Doctorate $500
When faculty members are to be reimbursed for teaching an overload, the necessary information should be submitted by the appropriate Dean to the VPAA on an Authorization for Compensation form at least one week prior to the beginning of the semester.
In order for a faculty member to be reimbursed for teaching a class in the absence of another faculty member, approval must be granted at the beginning of the absence. However, reimbursement is available only if the classes taught are over and above the faculty member’s normal teaching load. For example, faculty who trade classes included in their normal work load are not eligible for additional compensation.
In addition, extra compensation for teaching individual classes is also available to faculty who participate in teaching clock hour customized and/or contracted classes for
Cleveland State Community College in addition to their normal TLE of credit hour classes for Cleveland State.
The rate of pay for one hour of classroom instruction is 1/15 of the semester hour rate. The rates per hour of classroom instruction are based on credentials. They are:
Less than Bachelor’s degree $26.67
Bachelor’s degree $28.33
Master’s degree $30.00
Master’s plus 30 semester hours $31.67
Doctorate $33.33
Adjunct faculty contracts must be signed at least one week prior to the beginning of the semester. Part-time faculty pay rates are based upon the person’s educational qualifications. The rates per credit hour for each educational level are as follows:
Less than Bachelor’s degree $400
Bachelor’s degree $425
Master’s degree $450
Master’s plus 30 semester hours $475
Doctorate $500
Adjunct faculty members are expected to be on the premises and available to students 15 to 30 minutes before and 15 to 30 minutes after class time to ensure adequate access to faculty by students.
Adjunct Nursing Faculty are compensated on an hourly rate equivalent to the above rates (1/15th of the educational credit hour level). Hourly rates are:
Bachelor’s degree $28.00/hour
Master’s degree $30.00/hour
Master’s plus 30 semester hours $31.50/hour
Adjunct faculty members may be reimbursed for teaching a class in the absence of a full-time faculty member. Approval must be granted by the Division Dean and VPAA at the beginning of the absence. The rate of pay for one hour of classroom instruction is 1/15 of the semester hour rate. See above (Extra Compensation for Teaching Individual Classes) for the hourly rate.
When adjunct faculty members are to be reimbursed for teaching classes, the necessary information should be submitted by the appropriate Dean on an Authorization for Compensation form.
Source: TBR Guideline No. P-050; TBR Policy No. 5:02:04:00; Memorandum from Dean Barker on Faculty Pay Rates dated 2/12/91; Memorandum from Dean Barker on Overload Pay for Full-Time Faculty dated 4/6/92; Memorandum from Dean Basham on Salary Increase for Adjunct Faculty dated 8/30/93; Memorandum from Vice President Vann on Salary Increase for Adjunct Faculty and Overload Pay for Full Time Faculty
dated 10/19/01.
Revised: Faculty Senate meeting 1/31/03; President’s Cabinet 3/25/03.
Extra Compensation Policy For Full-Time Employees For Teaching Non-Credit Courses:
Full-time faculty interested in teaching non-credit courses for extra compensation should consult Cleveland State Community College Guideline P-080. Applications should be submitted to the Dean of Community Campus.
TBR Policy 5:01:05:00 (Outside Employment & Extra Compensation) & CSCC Policy 5:01:05:00 (Outside Employment) provide guidelines for circumstances where faculty and staff may engage in outside professional employment or continuing business activity. However, any outside professional employment or continuing business activity must not interfere with assigned duties and responsibilities and must not constitute a conflict of interest or compete with the education, research, or public service programs of the college. These policies specify that prior to engaging in outside professional employment or continuing business activity, faculty and staff must submit a written request to and receive written approval from the appropriate administrators. The written request must
According to CSCC Policy 5:01:00:00, “Guidelines for Faculty,” faculty are responsible for implementing the instructional program. This includes the actual classroom and/or laboratory instruction as well as planning the course, developing the course syllabus, revising the course and/or developing a new course. Faculty regularly assess the effectiveness of planned instructional methods and utilize the assessment data to positively impact student learning outcomes.
All requests for changes in curriculum or academic programs must be submitted to the appropriate supervisor, who will then submit the request to the college’s Curriculum and Academic Standards Committee. Changes are not effective until approved by the committee, the President of the College and, if required, by the Tennessee Board of Regents and the Tennessee Higher Education Commission. Types of changes which must be reviewed by the Curriculum and Academic Standards include:
a) New courses or programs
b) Changes in course title, description, department or course number
c) Courses to be added to or deleted from curriculums
d) Grading policies
e) Attendance policies
f) Admissions policies
g) Other academic information found in the college catalog
All college courses offered for credit must have an official syllabus. The college should have a copy of the master syllabus for every course listed in the college catalog. These are posted on the CSCC website. The master syllabus explains the general description of the course, along with stating general learning outcomes and assessment measures. The syllabus for each individual section of a course will also include unique information on each instructor, including:
a) the individual instructor’s office location and contact information
b) the instructor’s specific attendance policy
c) course outline (if desired)
Faculty are expected to provide students with a course syllabus at the first class meeting (no later than the first week of classes).
According to CSCC Policy 5:01:00:00, faculty are to teach an average of 15 equated hours per semester and to devote a minimum of 37.5 hours per week to the institution. Courses range from 1 to 9 semester hours and may be scheduled during the day, evening, or weekend. Also, courses are delivered through several alternative delivery platforms, including independent study, and the World Wide Web. In addition, many courses are being delivered through interactive TV/teleconferencing where classes are broadcast live to our campuses in Cleveland, Athens and Vonore simultaneously.
As previously stated, a normal workweek for faculty is 37.5 hours per week. The work of faculty is very diverse and includes teaching classes, curriculum development, class preparation, student advisement, department or campus wide meetings, and college and/or community service. Advisement of students typically occurs during the faculty members’ scheduled office hours. Full-time faculty are expected to schedule 1.5 office hours for each class or course. For example, if a faculty member teaches 15 credit hours, then the faculty member is expected to schedule and post 7.5 hours per week as office hours. If the faculty member teaches 18 credit hours in a semester (an overload) then the faculty member should schedule and post 9 hours per week as office hours. The remainder of the workweek (excluding class time and office hours) is available for campus and community service, class preparation, research, etc.
All class periods should be utilized fully and productively, including the introductory class meeting and the last class meeting. Federal guidelines regarding financial aid stipulate that a semester consists of 15 weeks. The length of the semester at CSCC including exam week is 15 weeks.
The Handbook of College Committees and Councils outlines the organization of committees at the college. All employees may be called upon to serve on one or more of the various committees which are established to assist with the operation and administrative decision-making processes of the college. As part of their service to the college, faculty are expected to serve on committees which require faculty representatives.
Certain college committees specify a departmental faculty representative while others merely require faculty at the divisional level; therefore, the department or division is responsible for selecting these committee representatives. The Office of the President is responsible for informing the Faculty Senate of committee vacancies as a result of faculty retirement, resignation or other circumstances. The Faculty Senate has the responsibility of filling vacancies in the various college committees when a member’s term on a committee has expired. All official membership lists (committees and councils) are available on the Cleveland State website and are accessible by clicking on the Faculty and Staff link then the Committee Membership List link.
All full-time faculty are expected to attend the college’s Spring graduation exercises. Graduation Spring 2004 will be Tuesday, May 4 at 7 p.m. in the CSCC gymnasium. Faculty are to wear their academic regalia. If you do not own your own gown, cap, hood or stole, these items can be ordered through the college’s Business Office.
Faculty Absences and Tardiness:
Cleveland State Community College Guidance Letter A-010 states the procedure for staffing classes in the event of a faculty absence. Faculty members are responsible for their classes. If illness or other events require absence or tardiness, faculty members must contact their division secretary and/or division dean as soon as possible.
Grade Reporting and Record Keeping:
It is extremely important to maintain adequate records of students’ academic progress. Grade books are available in the Office of Academic Affairs. All faculty are to document student attendance in all classes or keep records of student activity/contact in video, independent study, or WWW courses.
In the event of a state audit of our financial aid program, faculty may be asked to provide attendance records of a particular student in a particular class. Failure to produce such records may negatively impact the institution’s financial aid program.
At the beginning of each term, faculty members are able to obtain their student rolls on either the SIS system or Web for Faculty and these student rolls can be printed from a personal computer (if desired). All discrepancies between the class rolls and actual class attendance must be reported to the Office of Admissions and Records as soon as possible. Students are not to attend classes for which they are not officially enrolled and have paid tuition and fees.
At the close of each term (including summer), all faculty members must report final grades to the Office of Admissions and Records over the Internet using the Web for Faculty program. This program is available on the Cleveland State Main Page by clicking the Faculty and Staff Link, then clicking on the Faculty and Staff Resources link, then the Web for Faculty and Advisors link. If you have any questions or desire additional training regarding logging on to the service and entering your grades, please contact the Office of Admissions and Records. Any grade of “F” must also include a documentation of that student’s Last Date of Attendance. Be advised that you should provide this information when entering grades regardless if the student is or is not receiving any type of financial aid.
The college catalog provides definitions for the following letter grades – A, B, C, D, F. Faculty are responsible for establishing the grading scale for their class and/or department. The grading scale is included as part of the course syllabus (see master syllabus template).
If a need arises to change a student’s grade in a course after the grades have been posted, a faculty member must complete a Change of Grade Form. This form must be submitted to the Office of Admissions and Records. A grade cannot be changed using Web for Faculty once the grade has been posted. Unless a grade has been changed to remove an Incomplete grade (I), the grade change will not be processed without approval from the Vice President of Academic Affairs. Once the grade change has been processed, the faculty member will receive a copy of the completed grade change form for their records. A copy of the Change of Grade Form may be obtained from the division secretary or the Office of Admissions and Records.
College students are citizens of the state, local and national governments and are, therefore, expected to conduct themselves as law-abiding citizens at all times. Admission to an institution of higher education carries with its special privileges and imposes special responsibilities apart from those rights and duties enjoyed by non-students.
Cleveland State students are required, as a condition of good standing and continued enrollment, to conduct themselves properly in class. Such proper behavior includes academic honesty, civility and respect for others and public property.
The instructor has the primary responsibility for control over classroom behavior and maintenance of academic integrity and can order the temporary removal or exclusion from the classroom of any student engaged in disruptive classroom behavior. Extended or permanent exclusion from the classroom or further disciplinary action can be effected only through appropriate procedures of the institution (see CSCC policy referred to below).
Plagiarism, cheating, and other forms of academic dishonesty are prohibited. Students involved in academic misconduct, either directly or indirectly through participation or assistance, are immediately responsible to the instructor of the class. In addition to other disciplinary sanctions which may be imposed through the regular institutional procedures as a result of academic misconduct, the instructor has the authority to assign an “F” or a zero for the exercise or examination or to assign an “F” in the course. Should the student wish to appeal any decision pertaining to the grading in the class, procedures outlined in CSCC Policy No. 2:06:02:00 “Academic Appeals” apply. Where the nature of the academic misconduct warrants steps beyond those related to the course, procedures outlined in CSCC Policy No. 3:02:00:01 “Disciplinary Measures Against Students” should be followed.
If the student believes that he or she has been erroneously accused of academic misconduct or if the final grade has been unreasonably lowered as a result, the student may appeal the case through the appropriate institutional procedures.
No definite number or type of course examinations are required, but these and/or other records must clearly corroborate all grades issued. The college schedules special times for examinations during the 15th week of the semester. Faculty are not required to give a comprehensive final examination; however, faculty must schedule the last class meeting during this week due to financial aid participation requirements. The date and time of the last exam should be included in the course syllabus. Any departure from the published last exam schedule should be with the agreement of the entire class and the faculty member’s department head and division dean should be notified.
Textbooks and/or laboratory manuals are adopted only after the proper forms have been filed with the appropriate department chair and division dean. The bookstore will then order the requested number of copies.
Textbook orders are placed a few months before the start of the upcoming term. Forms must be completed even if a faculty member chooses to keep the same textbook for subsequent terms, thus, ensuring that there will be an adequate supply for student purchase. It is the responsibility of the faculty member to make sure the textbook is ordered with the correct edition and ISBN number. Your textbook publishing representative can assist with that information
Review copies of textbooks being considered for adoption may be requested by contacting the textbook publisher or local representative. Once a textbook has been adopted, desk copies and all ancillary materials for all instructors should be ordered as soon as possible. Again, the local textbook representative can assist with ordering these materials. If publishers’ restrictions do not prohibit such use, an extra copy of the text should be requested to place in the library textbook reserve collection. Please work to see that all materials arrive for all faculty (including adjunct faculty) teaching the course as soon as possible. However, in the event of an emergency, textbooks may be purchased at full price from the campus bookstore from the departmental account. Use this procedure only if desk copies are late being shipped and instructors need a copy at the start of the term. Please note that the return of the purchased textbook is subject to the return policy applicable to students.
Every full-time faculty member will receive the following:
Contact your division secretary if any of these have not been made available.
The Testing Center, located in the Student Center (U-118), provides testing services for students, faculty, community members, and other college offices. The testing services include the following
Faculty desiring to use the Testing Center are requested to follow the “Testing Guidelines for Instructors” listed below.
To access the Testing Center (TC) located in the Student Center Building, enter through Room 118 during the day and enter through Room 114 during the evening. The phone number is 478-6217 or ext.372. Contact Mark Wilson (ext. 453) if you have questions about Testing Center services.
During fall and spring semesters, course-related testing is available Monday, Tuesday, and Thursday 8:00 a.m. to 7:30 p.m.; Wednesday 8:00 to 4:30 p.m.; and Friday 8:00 a.m. to 3:00 p.m. During summer semester, the Testing Center has reduced hours, which are posted.
When classes are not in session (i.e. between semesters), the TC does not maintain its regular hours. Students must make an appointment if they want to take a test between semesters.
The TC guidelines for students are printed on the schedule of hours that is distributed each semester. Please be familiar with the student guidelines so you can inform students about what to expect regarding TC policies. Video and WWW class instructors should go over the TC hours and guidelines during the orientation or include a copy in the class orientation packet.
If instructors want tests administered off-campus, instructors are responsible for contacting and forwarding exams to the directors of off-campus sites - Vonore: (423) 884-6878 and Athens: (423) 745-8486. A completed “Test Administration Form” needs to be included with each exam. Testing off campus is conducted by appointment only.
Cleveland State has been an official GED testing center since 1968. Presently, the Testing Center staff administers the GED test every other week on campus and once a month at the Vonore site. The number of people tested per year has varied from a few hundred to over 1,000 over the last three decades. In 2002, GED graduates comprised approximately 14% of Cleveland State’s college student enrollment.
The GED test consists of five individual subject tests: Writing, Reading, Social Studies, Science, and Math. The entire battery takes about eight hours to complete. Answer sheets are mailed to an out-of-state scoring agency and examinees receive their results in two to three weeks.
To be eligible to take the GED, individuals must be withdrawn from high school and have completed a GED-Practice Test with a local Adult Education Office. They must register in the Student Development and Testing Office prior to the test date and pay the $55 testing fee. Examinees who pass the test are invited to attend a GED graduation ceremony held bi-annually at Cleveland State.
The Admissions and Records Office determines if applicants need to take the ACT test.
Students needing to take the ACT test for college enrollment have two options. They can sign up for the National ACT that is administered in many local high schools on six designated dates throughout the year. Students may go online or complete a registration packet and mail it to ACT. Scores from the National ACT can be transferred to any institution that accepts these scores.
The second option is to take the ACT Residual Test at the institution where the student is planning to enroll. Scores from the ACT Residual cannot be transferred. Cleveland State’s Testing Center administers the Residual ACT several times prior to a college registration period. The exam takes 3 ½ hours to complete and the scores are available immediately following the exam. The present cost of the ACT Residual is $22.50.
The Admissions and Records Office is responsible for determining if an applicant must take the COMPASS and issues a “testing ticket”, if needed. Results of the COMPASS test are used to determine if any and/or which pre-college developmental course in Writing, Reading, and Math will be required. All degree-seeking students age 21 or older with no prior college credit for English and Math must take the COMPASS. Students under 21 years of age are placed into developmental or college level courses according to ACT scores. Students may challenge their placement based on ACT scores by taking the COMPASS prior to registering for classes.
COMPASS testing is available at all three CSCC sites (Cleveland, Athens, and Vonore). In Cleveland, testing is conducted on a walk-in basis Monday-Friday between 8:00 a.m. and 4:30 p.m. in the Student Development and Testing Office. Also, the Testing Center is open until 7:30 p.m. on some weekday evenings. Students may call the office and ask for an evening testing schedule. COMPASS testing in Athens and Vonore is available by appointment. Students must call the off-campus site for an appointment.
The COMPASS test is a computerized test with no time limits (most people finish in about two hours). If a student is required to take the COMPASS test, there is no charge for the test and results are available immediately following the exam. However, there is a charge (currently $20) for students taking the COMPASS test in an attempt to challenge their placement based on ACT scores.
NOTE: BOTH COMPASS AND ACT MAY BE CHALLENGED.
As part of the Tennessee Higher Education Commission’s (THEC) Performance Funding initiative, all degree-seeking students are required to take a graduation exit exam. This exam assesses the outcomes of general education. Even though graduating students must take this exam, students are not required to obtain a certain score in order to graduate. Therefore, several college administrators (President, Vice President of Academic Affairs and Assistant Vice President of Institutional Research) usually speak to students prior to the exam emphasizing the importance of the exam since the result of CSCC graduates’ performance will be compared to peer institutions within the state.
During spring semester, the graduation exit exam is the Academic Profile. This exam focuses on the academic skills developed through general education courses and assesses college-level reading, college-level writing, critical thinking, and mathematics within the context of the humanities, social sciences, and natural sciences. This exam is not intended to assess discipline specific knowledge and skills. The exam and instructions require approximately one hour and scores are mailed to students in June.
During summer and fall semester, graduates take the California Critical Thinking Skills test. Cleveland State is using this test as a pilot project to provide an opportunity to experiment with alternate methods of evaluating the general education program. Results are also mailed to students.
Upon admission to Cleveland State Community College, students are classified as resident or non-resident for fee payment purposes by the Office of Admissions and Records. CSCC adheres to the policies and regulations set forth by the Tennessee Board of Regents concerning residency classification for fee payment purposes. Proof of any relevant information may be required as a part of the classification review. Additional information about residency classification may be obtained from the Office of Admissions and Records or from Tennessee Board of Regents Policy 3:05:01:00.
Any classification of residency for fee payment purposes may be appealed to the Director of Admissions and Records (if the student does not agree with the decision); further appeals may be made in writing to the Vice-President of Student Services.
Cleveland State Community College complies with the Family Educational Rights and Privacy Act (FERPA) of 1974, sometimes referred to as the Buckley Amendment. Cleveland State Community College Policy No. 3:05:00:00 outlines the procedures for protecting the confidentiality of student records. Faculty are required to complete the FERPA tutorial. The purpose of the tutorial is to give examples of situations that may arise concerning confidentiality and suggest appropriate responses.
Some basic guidelines to remember are:
1. Information should not be released from the student record to anyone other than the student. Even parents do not have the right to see a student’s records without proof that the student is a dependent of the parent for income tax purposes.
2. Academic progress and attendance of a student should never be discussed with anyone other than the student.
3. Only directory information is to be released without student consent. For specific information related to directory information you may refer to the Cleveland State Catalog under the heading “Confidentiality of Student Records.”
4. If you are unsure whether a request for information from a student’s record should be honored you may check with the Admissions and Records Office.
5. Employees should only request student information from other employees when there is a need to know to fulfill specific job responsibilities.
Social security numbers and/or any other personally identifiable information may not be used in the posting of grades. A suitable randomized code known only to the instructor and student or the Campus Wide Identification Number (CWID) may be used as long as the student cannot be identified by a third party. Students should be given the opportunity to request in writing for their grades not to be posted in any manner. When returning tests, papers, or other graded material, appropriate action should be taken not to reveal a student’s grade to persons other than the student.
Each student is assigned an advisor, usually a faculty member, upon enrollment in the college. Once a student is assigned by the Office of Admissions and Records, the advisor is responsible for helping the student in selection of classes and in deciding curriculum choices.
The advisor should become aware of the student’s special educational or vocational needs and be prepared to assist in any appropriate and professional manner. Students may be referred to the Office of Student Development if there is a difficult personal problem which appears to require professional counseling.
Cleveland State Community College is committed to the goal of integrating persons with disabilities into the campus community. The college uses the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 as guides in making educational programs and activities non-discriminatory against persons with disabilities. Depending on individual needs, certain adjustments and accommodations may be made to ensure that qualified persons with disabilities have the opportunity to participate fully in educational programs and activities.
Students who wish to request special accommodations must first qualify themselves as a student with disabilities. Documentation must be presented to the Coordinator of Disability Support Services to establish the extent of the disability and what accommodations are appropriate. Accommodations are approved or denied based upon consultation among faculty member, student, and Coordinator of Disability Support Services.
Disability Support Services is located in the Office of Student Development & Testing in room 118 of the Student Center. 478-6217
Adult Student Organization (EAGLES) provides an opportunity for adult students to meet, develop relationships and act as a support group for each other by discussing and sharing information on activities and special challenges facing adult students. Meetings will be held once a month. For more information contact Cele Curtis, ext. 393 or office U-117E.
Art League is comprised of art students who conduct, among other projects, the annual Graduating Art Students Sale raising monies for the scholarship fund. In past years, students exhibited their works in various health care facilities and were responsible for the mural commemorating Cleveland’s 150th anniversary at the Bradley Square Mall. For more information contact Reid Parish, ext. 431 or office G-024.
Association for Computing Machinery is an organization to foster, promote, and enhance student participation in the computer science profession. For more information contact Ken Adcock, ext.488 or office E106A.
Baptist Collegiate Ministries is an organization with its own facility adjacent to the campus. The BSU has a spiritual program for people of all faiths. This organization participates in mission trips, retreats and other fellowship activities. Lunch is provided for $2 on Tuesdays and Wednesdays, and the center is open each day from 8 a.m. until 5 p.m. Contact John Cantrell, campus sponsor (ext. 387 or office E-106D) for more information.
Cherokee Signal is the CSCC student newspaper. The Cherokee Signal exists to inform students about what is happening on campus, interpret campus events, and entertain. No experience is necessary as the staff is trained throughout the year. Contact Gayle Garner at ext. 418 or office H-105 for more information.
Cleveland State Athletics Cleveland State Community College is a member of the National Junior College Athletic Association and the Tennessee Junior and Community College Athletic Association and maintains a strong program of intercollegiate sports. Recognition has included state and regional championships and national rankings. Team sports of baseball, men and women’s basketball, women’s softball and golf are available. NJCAA player eligibility standards apply. For more information on these programs contact the respective coach.
CSCC Cheerleaders is a club organized to promote spirit and enthusiasm for Cleveland State athletics. The cheerleaders are also involved in student activities on and off campus. For more information contact Karen Wyrick at ext. 322 or office S-107A.
Computer-Aided Design is an organization designed to provide students with an opportunity to keep up to date in the field of computer-aided design. For more information contact Sheila Andrews at ext. 423.
Environmental Awareness Club is a unique organization that focuses on student awareness of the necessity of becoming environmentally aware. For information contact Gayle Garner at ext. 418 or office H-113C.
Human Services Student Organization provides a social and pre-professional structure for CSCC students planning a career in one of the human services. For more information contact L.E. Wooten at ext. 333 or office H-206.
International Association of Administrative Professionals (IAAP) combines interests in new technology with interpersonal skills, develops teamwork abilities, networks nationally and internationally, and will give members a head start on their career. Nancy Boyd (ext. 385 or office E-106B) and Sherra Witt (ext. 384 or office E-101) are the faculty sponsors.
Intramurals includes such events as flag football, bowling, golf, table tennis and billiards. For more information contact Jason Sewell in the Office of Student Life & Leadership (ext 744, U-100).
Legal Assistant Association is open to any full- or part-time student in good standing who is a legal assistant major at CSCC. It is also open to any member of the bar association who endorses the concept or promotion of the Legal Assistant Program. Contact advisor Sherra Witt, ext. 384 or office E-101B.
Medical Assistant Student Association is a club that strives to promote identity and stature of its members and the medical assisting profession through community service, education, and providing credentials. For information, contact Sylvia Taylor at ext. 702 or office E102B.
Minority Student Association promotes interest in cultures worldwide. Exploring diversity in food, music, art, film, and conversation is just one possible way for students and club members to expand their worldview and understanding of others. Natalia Williams (ext. 318 or office U-118C) serves as club sponsor.
Phi Theta Kappa is the international honor society for two-year colleges. This student group promotes scholarship, leadership, service, and fellowship on and off campus. Many four-year colleges offer specific Phi Theta Kappa scholarships. Contact Patricia Bishop (ext. 355 or office H-113B) or Larry Burns (ext. 295 or office L-107) for further information.
The Spanish Club is designed to promote and acknowledge the diversity of Spanish speaking cultures at CSCC and in the community. The advisor is Alejandra Hoffer (ext. 332 or office H-119C).
Student Hosts serve as ambassadors for the college in receiving visitors to the campus, visiting area high schools and assisting college staff at many campus functions. Student Hosts are considered on the basis of academic achievement, leadership skills, character, poise, and articulation. If you are interested in becoming a Student Host, contact Holly Vincent at ext. 743 or office U-117B for more information.
Student Nurses’ Association is comprised of all students enrolled
in the nursing program. The chief purposes of SNA are to encourage scholarship
and leadership and to promote civic responsibility and community service.
For more information contact Amy Patten (ext. 448 or office E-208B) or Judy
Norton (ext. 379 or office
E-208A).
Student Awards Night is coordinated annually through the Department of Student Life & Leadership in an effort to recognize outstanding student achievements in the areas of academics, athletics and leadership.
The deans of each of the academic divisions of Business & Technology, Health & Wellness, Humanities & Social Sciences, and Math & Science have specific criteria that must be met for students to be eligible for this recognition. The deans submit the name of students and what awards they are to receive to the Office of Student Life & Leadership.
Every Faculty and Staff member has the opportunity to nominate students for Who’s Who Among American Junior Colleges Award. All nomination applications are routed through the Vice-President for Student Affairs.
Registration is an activity which involves everyone on campus. During the early registration periods, students will be contacting advisors for advisement and clearance for registration. There are several scheduled orientation/registration dates during the year in which faculty advisors are expected to be involved. These include the regular registration days for each semester, late registration days in the Fall and Spring semesters, summer orientations for incoming freshmen, and off-campus registrations at the Vonore and Athens campuses and at area industries. During these dates, advisors are expected to work specific times as scheduled by the deans.
Faculty Development and Instructional Improvement Committee (FDIIC):
The purpose of the Faculty Development and Instructional Improvement Committee is to initiate and develop plans for instructional improvement, facilitate professional development activities in the academic area of the College, and allocate funds for faculty development and instructional improvement.
The Committee reports to the Faculty Senate and coordinates its efforts with the Vice President for Academic Affairs to promote total campus awareness and cooperation, as well as faculty professional development.
Center for Excellence in Teaching and Learning (CETAL):
The mission of CETAL is to foster an environment at CSCC that will support and promote excellence in teaching in order to enhance student learning and outcomes. CETAL will carry out programs to provide faculty with opportunities to pursue professional development and improvement of instruction.
The FDIIC and CETAL began the construction and development of a Website for Faculty to keep them better informed as to the policies and procedures of the FDIIC and professional development opportunities and resources.
Additional Course Policy: http://www.clevelandstatecc.edu/FacStaff/faculty_staff_comittee_page/cscc_guidelines.htm
http://www.clevelandstatecc.edu/FacStaff/faculty_staff_comittee_page/cscc_cht_laptop.htm
FDIIC and CETAL purchased four laptop computers in the summer of 2002 for faculty to use in the development of courses.
http://www.clevelandstatecc.edu/FacStaff/faculty_staff_comittee_page/cscc_alloc.htm
The Tennessee Board of Regents is committed to the need for the continued professional growth and development of employees. Support for educational assistance of personnel and their dependents is an important vehicle for addressing that need. These programs are available subject to funds being budgeted and available within the institution/technology center/Central Office.
There are a total of eleven (11) programs. Descriptions of these programs along with eligibility requirements can be found in TBR Guideline P-130. A list of these programs is:
I. Faculty or Administrative/Professional Grant-in-Aid Program
II. Faculty or Administrative/Professional Staff Tuition or Maintenance Fee Reimbursement Program
III. Employee Audit Program
IV. Clerical and Support Staff Maintenance Fee Payment Program
V. Fee Waiver for TBR/UT System Employees Program
VI. Desegregation Development Programs
VII. Fee Discount for Spouse and/or Dependent Children Program
VIII. Veterans’ Dependents’ Post-Secondary Education Program
IX. Age 65 or Above Program
X. Public Higher Education Fee Waiver for State Employees Program
XI. Fee Discount for Dependent Children of Licensed Public School teachers or State Employees Program
Instructional media services are directed primarily to the faculty and staff to assist in providing learning experiences for students. Media Services offers a wide variety of services to enhance the learning environment at Cleveland State.
The Media Center is responsible for producing, programming, delivering and duplicating all audio/visual materials used on and off campus within the parameters of applicable copyright laws.
Professional technicians are available to assist patrons in achieving success in their respective programs. In order to provide timely service, advance notice is required. To request studio or production services (L-105 or L-107) contact Larry Burns at 614-8719 or extension 719, or e-mail Media Services. For other locations please contact Facilities Use Coordinator at ext.292 to complete the facilities use form.
Media Services maintains a wide variety of equipment to complement the learning environment at Cleveland State. Short-term equipment checkout can be arranged by calling ext. 719 or you may use our online form. (Please note this equipment is available for CSCC staff and faculty use only).
Equipment available includes:
Overhead projectors, slide projectors, a portable multimedia projector (please note this portable projector is intended for presentations off campus and does not include a computer), VHS video cameras (this item is also available for student check out), Sony Mavica digital still camera, slide projectors, portable karaoke machine w/cd and cassette player, and Mega-Vox portable PA system.
Audio-visual equipment is available to all employees for short-term use on campus. Some audiovisual equipment is kept permanently in several areas of campus. Faculty members are responsible for making arrangements for the delivery of needed equipment to the desired location whether it is secured from the respective area on campus or the Media Center. Checkout procedures vary from building to building. Those wishing to use equipment should check with the area secretaries for the procedures in the respective area.
Requisitions for purchase of instructional media materials must be submitted through the appropriate supervisor utilizing the purchase requisition forms. Where possible all purchases should be made through the TBR media consortium. The purchase of materials through the media consortium can result in a significant cost savings. Larry Burns (ext. 719) is the TBR media consortium representative on campus and should be consulted to ascertain if the needed materials are available through the consortium.
Faculty members are encouraged to make arrangements for previewing all materials being considered for purchase to determine suitability. The faculty member is responsible for the return of all preview materials to the provider. The faculty member may also be responsible for payment of unauthorized charges for materials not obtained via the proper purchase procedures.
Off-campus Use of Audiovisual Equipment:
All requests for off-campus use of audiovisual equipment having a value in excess of $500 must be approved in advance by the Vice President for Finance and Administration. If the value is in excess of $2,500 it requires the approval of the President. If any equipment is to be taken across the state border, the approval of the President is required.
The campus-wide closed circuit TV system has the capacity of 5 channels of programming. Instructional programs, teleconferences, and programs for enrichment can be broadcast. In the event of national emergencies, stories of national interest, weather related emergencies, or other items of interest, will be made available over the closed circuit TV.
Office of Information Technology (OIT):
The Office of Information Technology (OIT) provides and maintains centralized computer systems, software and associated networked microcomputer systems to efficiently and effectively support the administrative functions of the college.
The Office of Information Technology is responsible for providing a variety of computerized services which includes, but is not limited to, the following:
· Maintenance of main and remote sites campus network
· Installation and maintenance of computer hardware and software
· Development of new systems/computing services
· Modification of existing systems/computing services
· Responding to requests for special information
· Maintenance of existing systems/computing services
· Recommendation of new hardware and software
The Office of Information Technology has the responsibility to:
1. Communicate college technology policies and individuals' responsibilities systematically and regularly.
2. Monitor policies and propose changes in policy as events or technology warrant.
3. Manage computing resources so that members of the college community benefit equitably from their use. To achieve this, authorized staff may occasionally need to restrict inequitable use of shared systems or of the network. For example, the College reserves the right to require users to refrain from using any program that is unduly resource intensive or problematic.
4. Enforce policies by restricting access in case of serious violations. For example, in appropriate circumstances, the OIT Director may deny a user's access to technology resources. In such circumstances, if a student is involved, the student must meet with the vice presidents for Academic and Student Affairs or their designees and the OIT Director before college
technology resources can be accessed again. Employees must meet with their division’s vice-president or designee and the OIT Director before college technology resources can be accessed again. If necessary the Director of Human Resources may be consulted in cases involving employees. The decision of removing the restriction or continuing it will be conveyed by the OIT Director to the person(s) involved.
Computer User Accounts:
All CSCC full-time and permanent regular part-time employees are entitled to an account on the computer systems. Exceptions may be requested and directed to the OIT Director for approval. It is the responsibility the Director to obtain the appropriate approval. Administrative computer user accounts will be established upon the request of the employee’s supervisor, such as the college president, a vice president, dean, department chair, or director as applicable to the new user’s position. All requests for the establishment of user accounts shall be submitted by e-mail. Approval will be sought by OIT from the office(s) that is responsible for the accuracy of the data. Various offices are considered custodians of data. For example, access to Financial Resource Service (FRS) needs approval from the Business Office and access to Financial Aid screens within the Student Information System (SIS) needs approval from the Director of Financial Aid. Upon approval, a welcoming e-mail message will be sent to the new account which will contain information for the new user. The new user will be contacted by OIT staff to notify them of account setup and initial login procedure.
The original e-mail message requesting the account and e-mail message(s) granting approval to systems from the custodians of the data will be printed and kept on file in OIT to document the authorization of the computer/e-mail account.
When an employee terminates employment with the college, the account is turned off, but the contents of the account are kept on the disk until the end of the next calendar year or fiscal year whichever occurs first. At that time, contents of the account will be deleted from the system unless special arrangements are made to keep them longer. Requests for keeping accounts longer are to be directed to the OIT Director for an approval decision. The Human Resource Office is responsible for notifying the Office of Information Technology of employee termination using the Employee Separation Check List form. The OIT Director or his designee must sign the form. A copy of the form is made and kept in OIT.
Service Request/Routing Procedures:
Users may request various services from OIT personnel. The System Manager or responsible programmer/analyst is to be notified for requests related to the administrative software systems. The Network and PC Support Services Manager is to be notified for any hardware or software installation, upgrade, moving, or repair service needs. Faculty should notify the Director of Instructional Technology in the Center of Emphasis for any needs related to alternative delivery teaching technologies. The college’s Help Desk is to handle requests for software usage issues including training, troubleshooting, and supervising the computer lab monitors. The System Manager should be contacted for requests for e-mail or administrative systems accounts. Further information is provided below.
Request for Software Modification:
When a user is requesting a change to a program or screen procedures on SCT systems, a Request for Software Modification form (obtained from the Computer Center) must be completed. The user should fill out all information on the form completely - name of the requester, date of the request, a detailed description of the proposed modification, expected benefits of the proposed modification, users and groups who would be affected by the modification, and the requested completion date.
Once the completed form is received by OIT, the request is reviewed for completeness and accuracy, and the user is notified of the receipt of the request. OIT personnel will perform an in-depth analysis of the request to determine the feasibility of the project. If necessary, the user may be contacted for clarification, suggestions, or alternatives. If the project is approved, the user will be notified and the request will be issued to a programmer/analyst by the System Manager. If the project is not approved, the user will be notified with the reasons for rejection of the project. When the project has been completed, the user will be notified via e-maiI and requested to test the change in a test administrative system. The modification will then be placed into the production administrative system.
Users may phone or e-mail requests for installation, repair, relocation, or troubleshooting to the Help Desk or the Network and PC Support Services Manager. The user should include the CSCC inventory tag number and a complete description of the problem. Work requests are processed in the order in which they are received, except for emergencies. The priority of requests will be determined by the urgency of the situation as determined by the Network and PC Support Services Manager. Once work has been completed, the Network and PC Support Services Manager will inform the user of the details of the corrective action. If the computer resource is to be removed from its normal location, a notice will be left stating who took the device, a phone number for questions and an expected date of return.
Users wishing to purchase new PC's or to purchase additional hardware for an existing PC should contact the Network and PC Support Services Manager or the OIT Director for recommendations. The OIT Director must approve all requisitions for technology resources. This will ensure that (1) new technology resources meet minimum standards and have the required configurations for connecting to the campus LAN, and (2) that hardware being ordered is compatible with the user's and college’s current and foreseeable hardware and software environment.
Faculty and staff users who wish to have any device connected to the CSCC LAN must contact the Network and PC Support Services Manager. The manager should receive information including the office location and the CSCC Inventory tag number, if applicable. The Network and PC Support Services Manager or the Microcomputer Technician will inspect the device to make sure it meets requirements for LAN connection. The Network and PC Support Services Manager will then make an appointment with the user to perform the configuration and train the user on its basic network use, if necessary. If a computer resource does not meet LAN requirements, the user will be advised of necessary hardware and/or software needed to bring the computer resource up to network standard.
The purpose of the electronic mail (e-mail) policy is to ensure proper use of e-mail by students/faculty/staff and to prescribe methods of addressing violations of policy.
E-mail is a service provided by the college and is under jurisdiction of the college. It is the responsibility of the user to understand correct procedure(s) under which e-mail is used and governed. E-mail is not considered private communication. CSCC electronic mail is considered state property, and any records created are the property of the college. No attempts should be made by any user to send anonymous messages. Messages via e-mail which are annoying, threatening, sexually, racially, or religiously offensive may be a form of harassment and will not be tolerated.
Individuals receiving e-mail considered in violation of policy may report their concerns to the OIT Director. The director will investigate those concerns and determine actions to be taken. E-mail users found to have violated the college e-mail policy may have sanctions imposed including loss of e-mail privileges. Notice of action will be communicated to the offender.
Full-time employees should read e-mail messages daily. Users should exercise due diligence to protect sensitive information when reading e-mail from off-campus.
Decisions made by the OIT Director regarding e-mail abuse may be appealed to the Vice President of Finance and Administration.
Privacy Considerations - Electronic Mail and/or Data Files:
In an operational sense, electronic mail and files in your account and on the network are regarded as private; that is, employees of Cleveland State do not routinely look at this information. However, Cleveland State reserves the right to view or scan any file or software stored on college systems or transmitted over the college network, and may do so periodically to verify that software and hardware are working correctly, to look for particular types of data or software (such as computer viruses), or to audit the use of resources. Electronic mail and data on college computing systems or transmitted over the college network may be periodically copied to backup tapes. Material of questionable content that may come to the attention of college personnel during these and other activities may be acted upon. Faculty, staff, and students of the college are encouraged to exercise good judgment in the use of computing resources, data, and electronic mail.
Cleveland State makes reasonable efforts to maintain confidentiality. When sources outside the college request an inspection and/or examination of any college owned or operated communications system, computing resource, and/or files or information contained therein, Cleveland State will treat files and information as confidential unless any one or more of the following conditions exist:
· When approved by the President of Cleveland State Community College
· When required by federal, state, or local law
· When required by a valid subpoena or court order
When notice is required by law, court order, or subpoena, under the provisions of the USA Patriot Act, no notice can be provided to the involved parties and the individuals involved in the processing of a request for records are forbidden to disclose the existence of such a request. In situations other than those under the auspices of the USA Patriot Act, CSCC will make a reasonable attempt to contact the user(s) of such disclosures (viewing information in the course of normal system testing or maintenance does not constitute need for disclosure).
Pursuant to Tennessee Code Title 10 Chapter 7 Section 512, OIT does not maintain all electronic mail communications sent or received by Cleveland State’s e-mail system. The college does weekly full backups of servers. Incremental backups are done each night. State policy further defines the monitoring of electronic mail communications and the circumstances under which it will be conducted. As required by Tennessee law (Tennessee Code 10-7-512) correspondence of employees in the form of electronic mail may be a public record under the public records law and may be subject to public inspection under section 6 of that act.
Tennessee Board of Regents Information Technology Policies: For TBR Information Technology Policies please go to their website:
http://www.tbr.state.tn.us/policies_guidelines/governance_policies/1-08-00-00.htm
The Cleveland State Library provides resource materials to supplement classroom instruction and also other materials to support our learning community. The library provides access to a wealth of information including purchased index/full text databases available on the web. E-books and digitized journal archives are also "here and now". Videotapes for college classes may be checked out through the library in accordance with licensing agreements; they may also be viewed in the library. The library serves as our congressional district’s federal document depository. Interlibrary loan services providing books and articles from other libraries are available. Library staff encourages faculty to schedule student class library orientations to support specific class objectives and assignments. These can be general in nature or tailored to specific classes or assignments. We appreciate your support and feedback.
P.S. We still also have an excellent collection of books!
PO Box 3570
Cleveland, TN 37320-3570
Telephone (423) 478-6209
http://www.clevelandstatecc.edu/library/
Library Web Site: http://www.clevelandstatecc.edu/library
The Library web site is a portal to library resources. It contains links providing access to the library's electronic resources, Internet databases, Internet search engines, electronic class reserves, and specialized subject resource guides for your classes. The Faculty and Staff Support page at http://www.clevelandstatecc.edu/library/fac_spt.htm is a gateway to library services for faculty. Alan Goslen (ext. 411) will also be happy to work with individual faculty to develop specialized subject resource guides or reserve pages, which can point a class to paper or Internet resources.
Cleveland State Library holdings are accessed through an on-line catalog, the On-line Public Access Catalog–(OPAC). The system allows searching by author, title, subject or keyword and can be accessed from within the library or through the Cleveland State Library Home Page.
PCs providing access to the Internet and library databases are available in the library reading room.
For the convenience of our library patrons, the library also houses a computer lab that provides access to word processing, spreadsheet and other subject software mounted on the campus network. Students may write papers, practice tutorials and download to disk or print their work on the printers provided. There is no charge for this service.
FALL & SPRING Monday – Thursday 7:30 am - 10:00 pm
Friday 7:30 am - 4:30 pm
Saturday 10:00 am - 2:00 pm
SUMMER Monday – Thursday 7:30 am - 7:30 pm
Friday 7:30 am - 4:30 pm
Saturday closed
Hours will vary during break and holiday periods. Please check the library web page for current information.
(423) 478-6209
Alan Goslen, ext 411 agoslen@clevelandstatecc.edu
Reference, Bibliographic Instruction, Web Resource Development
Janet Caruth, ext 369 jcaruth@clevelandstatecc.edu
Reference, Acquisitions
Mary Evelyn Lynn, ext 368 melynn@clevelandstatecc.edu
Library Director
Terri Engebretson, ext 277 tengebretson@clevelandstatecc.edu
Circulation
The library has a collection of approximately 70,000 books included in the General Collection, Law Room and Reference collection. Additionally, our netLibrary collection of 30,000 e-books provides access 24 hours a day, 7 days a week via our website.
The library currently subscribes to more than 200 journals and magazines. Current issues are stored on the magazine shelves in the front of the library. Most of the previous years’ editions are stored either on microfiche or microfilm. The paper copies of a few of the magazines that are not retained in microfiche or microfilm are stored on shelves in the rear of the library. Our Periodicals Holdings list is available at http://www.clevelandstatecc.edu/library/periodic.htm. Serials Solutions allows identification and direct linking to all available full text electronic journal titles in our various collections.
The library provides on- and off-campus access to several indexes/databases including: Tennessee Electronic Library (TEL), AccessScience, CQ Researcher, Encyclopedia Britannica Online, JSTOR, AP Photo Archive, the New York Times Online and FirstSearch.
Ø The Tennessee Electronic Library (TEL) contains a collection of periodical indexes and databases that range from 50% to 85% full text.
Ø AccessScience provides access to the McGraw-Hill Encyclopedia of Science and Technology and articles from Science News.
Ø CQ Researcher provides access to in-depth analysis of key political and social issues.
Ø JSTOR contains the digital archives of 117 core academic journals.
Ø AP Photo Archive contains more than 700,000 news photos and graphics.
Ø The New York Times Online provides access to a digital archive of the New York Times from 1851 to 1999.
Ø The Chronicle of Higher Education agreement provides on-campus access to the Chronicle and its archives.
Ø First Search: The library funds pay-per-search access to specialized databases via the FirstSearch gateway to facilitate faculty research.
For further information and access to these indexes/databases check the library’s Indexes and Databases Page, http://www.clevelandstatecc.edu/Library/pindex.htm. Call the library to obtain the username and password. The library notifies all faculty and staff via email when the username and password is changed.
The library’s Indexes and Databases Page also provides access to several indexes via the Internet including MEDLINE, and the ERIC education index. Through contractual arrangements, other specialized databases may be available to library users. Please check with Alan Goslen, ext 411
The library houses the videotapes for in-class instructional use, the video course tapes, and supplemental tapes for classes and labs.
Single copies of instructional videos are available to faculty for in class use. A directory of these videos is available at: http://www.clevelandstatecc.edu/library/video_list.htm. If a student needs to utilize a master copy video in a class presentation, faculty must request that video for the student. Students needing to review or make-up missed class content may view the master copy video in the library. Faculty may also place master copy videos on reserve.
The video course tapes and course supplement tapes are circulated to students. Some video course tapes are available at our Athens and Vonore sites. Additional tapes can be provided with prior coordination. We also mail video course tapes directly to students whose circumstances prevent traditional access or who live outside counties where on site access is available.
Due to consortial agreements and state contracts, purchases of software and media may be accomplished with significant discounts if ordered through the Office of Information Technology or the Media Center respectively.
On-going evaluation of the library resource collection is a faculty responsibility. Academic
departments review subject resources every five years. Individual faculty
feedback and suggestions are also welcomed at anytime. Faculty members should
regularly identify and request updated library materials for their disciplines.
Janet Caruth (ext. 369), the Acquisitions Librarian, will be glad to assist
you in ordering new materials. Reviews of new books and databases are available
direct to personal faculty computers through ChoiceReviews.online. Please
check with Janet to implement this service.
Most students receive an initial library orientation as part of coursework in either the Student Success class or Introduction to College Life. However, due to the increasingly complex collection of library resources, library staff routinely conduct orientations for other classes, either focusing on a particular assignment or group of resources. Orientations are regularly scheduled for classes in Speech, Composition I and II, Nursing, Developmental Reading, Developmental Writing, Environmental Sciences and Industrial Technology. We would be glad to develop library orientations for other classes. Please coordinate with us whenever you schedule library time for a class to insure that there is not a conflict with another class. Most orientations are conducted in the library; however, we also present orientations in the Distance Education classroom and at Athens, Vonore and other remote sites. To schedule an orientation or class library periods, call or email one of the librarians.
We are developing specialized subject guides on the
Library web site to support many of your classes. We would be glad to collaborate
with you to develop a library subject guide for your class. Please contact
Alan Goslen (ext. 411).
Cleveland State’s Library participates in an international network, which makes the collections of thousands of libraries available to our faculty, staff and students. When materials are not available at the Cleveland State library, they may be requested electronically through this service. There usually is no charge to place an interlibrary loan request and most materials are available within one week.
Faculty are encouraged to communicate with library staff and place resources which must be available for defined periods of time, usually during assignments, into a limited use and time constrained access. These "reserve items" must fall within the guidelines of copyright law including the guidelines for "Educational Fair Use". This precludes repetitive loaning of copied articles for consequent semesters. Copies of library books, videos, class notes, audiotapes or personal copies of the above materials may be placed on reserve. Faculty in each case determines the length of use time for which the students check out the materials and also the time period for which the materials need to remain on reserve. Terri Engebretson (ext 277) will be glad to set up your reserves.
Articles from the Tennessee Electronic Library (TEL) and JSTOR may be set
up in an Electronic Reserve. Students can access the Electronic
Reserve from home via the Library’s web page. Off campus access to the
Electronic Reserves requires the same username and password used to access
the libraries databases.
Alan Goslen (ext. 411) will work with you to establish an Electronic Reserve
collection for your class.
For students and faculty engaged in distance learning, videotapes and library materials are available at Cleveland State’s Vonore and Athens sites. Distance learners will also benefit from our many online resources. In addition, reciprocal agreements are in place to facilitate student and faculty access to other library collections, including all of the TBR and University of Tennessee libraries. Please check with the Cleveland State library before the initial access to these other academic libraries in order that the necessary cards may be made for you. Students and faculty may request materials from Cleveland State’s library by telephone or e-mail. For more information, call the library at 1-800-604-2722, ext.368 or 423-478-6209 or e-mail library@clevelandstatecc.edu
Faculty members who are developing online courses are encouraged to contact Alan Goslen (ext. 411) to arrange embedded links to the library's electronic resources into your course content. Alan can also assist those developing RODP courses to link to our electronic databases and TBR resources via the TBR Virtual Library.
Community users, who are not currently affiliated with Cleveland State, may obtain a community card for a modest fee. Community users have access to most library collections and services.
Thanks in advance for your help in promoting and supporting our library and its services to your students. We are pleased to assist you in meeting your information needs in any way we can. For additional information, consult the library’s homepage - http://www.clevelandstatecc.edu/library/
All academic year employees are responsible for service from August 1 through Commencement.
Cleveland State Community College Guideline P-060 outlines the leave policy. The Finance and Administration Office maintains records of leave and employees are advised monthly as to their leave records.
All leave must be requested in hours, to the nearest tenth of hour.
Types of leave available include:
1. Annual Leave (not applicable to faculty on a 9-month contract)
2. Sick Leave
3. Bereavement Leave
4. Military Leave
5. Civil Leave
It is the responsibility of an employee to notify the appropriate supervisor at the earliest practical time should the occasion arise that the individual will not be reporting for work due to unanticipated absence.
Tennessee Board of Regents Policy No. 5:02:02:00 as implemented by Cleveland State Community College Policy No. 5:02:02:01 announces the guidelines for faculty promotions. Eligibility for promotion as outlined in the cited policies does not automatically result in promotion. Though the minimum criteria have been met, the decision on those faculty to be promoted will be based on the accumulated results of the faculty evaluations and upon the recommendations of the Promotion Review Committee, the Dean, and the Vice President for Academic Affairs as approved by the President and the Tennessee Board of Regents.
Tennessee Board of Regents Policy No. 5:02:03:00 and CSCC Policy No. 5:02:03:00 discuss the concept of academic freedom and address faculty responsibilities relating to academic freedom. These policies address the freedom of faculty to discuss his/her subject in the classroom and caution faculty not to address controversial material which does not relate to the subject.
Tennessee Board of Regents Policy No. 5:02:03:00 and Cleveland State Community College Policy No. 5:02:03:00 announce the procedures and standards for achieving tenure.
Tenure is a status pursuant to which faculty appointments for the academic year in an organizational unit (e.g., a department or division) or program of a college, university, or institute, are continued until retirement or physical or mental disability, subject to dismissal for adequate cause or unavoidable termination on account of financial exigency or curricular reasons. Tenure is awarded only by positive action by the Board, pursuant to the requirements and procedures of this policy, at a specific institution. The awarding of tenure is recognition of the merit of a faculty member and of the assumption that he/she would meet the long-term staffing needs of the UNIT or PROGRAM and the institution. It is only awarded to those members of the faculty who have exhibited professional excellence and outstanding abilities sufficient to demonstrate that their future services and performances justify the degree of permanence afforded by academic tenure.
Evaluation is a necessary part of any organization, and it should never be viewed as an administrative method of hurting any conscientious employee. It provides an opportunity for employees to identify strengths and weaknesses to implement improvements. It also provides the supervisor with valuable information that will relate to salary, promotion, or other job security recommendations.
Employees have a basic right to fair play and may at any time ask the supervisor to explain the criteria used in evaluation. Furthermore, employees have the right and responsibility to discuss with the supervisor ways in which the employee thinks that he/she could also improve. Since any decision may be appealed through proper channels, the employee should not be afraid that any well-intended, constructive criticism would curtail job benefits, salary, or promotion. Refer to Cleveland State Community College Policy No. 5:03:02:00.
Employees should not engage in other employment that might interfere with their responsibilities to the college. All arrangements for outside employment for full-time employees require approval of the President. Tennessee Board of Regents Policy No. 5:01:05:00 and Cleveland State Community College Policy No. 5:01:05:00 should be consulted for further information on outside employment.
Paychecks may be secured at the Finance and Administration Office on the last working day of the each month. Full-time employees have the option of receiving their regular paychecks or electing to have the institution direct deposit funds to a bank or financial institution of their choice. Details are available in the Finance and Administration Office.
Pursuant to Tennessee Board of Regents Policy No. 5:01:00:10, as implemented by Cleveland State Community College Policy No. 5:01:00:10, all personnel records are filed in the Human Resource Office except those maintained by the Finance and Administration Office. The Finance and Administration Office maintains vacation and sick leave records, Treasury Form W4, and copies of all records pertaining to pay and retirement, including but not limited to payroll, insurance, time sheets, and credit union. The personnel files of part-time faculty teaching non-credit courses are filed in the Office of Community Services and Pre-college Programs.
Each employee is urged to review his/her individual personnel file in the Human Resource Office to ensure that is it complete and the employee is aware of all material in the file except for confidential materials. Employees are urged to examine the Tennessee Board of Regents and Cleveland State Community College policies referred to above as to those who have access to the personnel records. Information regarding health insurance, dental insurance, life insurance, and retirement may be obtained in the Human Resource Office.
All employees are expected to fulfill the terms of their contracts in the absence of undue hardships and emergencies. However, should an employee decide to resign from his or her position at Cleveland State Community College prior to the expiration of the contract, the employee is expected to give notice as required in their contract.
CSCC has developed a policy (5:01:03:00) to provide an effective procedure for the resolution of problems arising from the employment relationship or environment. CSCC strives to resolve a grievance/complaint at the lowest possible step in the grievance/complaint procedure.
All full-time regular faculty are required to be members of either the Tennessee Consolidated Retirement System or the Optional Retirement Program. Employees are informed of retirement options at the beginning of their employment. Personnel desiring further information should read Tennessee Board of Regents Policies Nos. 5:01:03:00 and 5:01:03:03 and/or consult the Human Resource Office. Employees should advise the Human Resource Office in writing of their intention