| |
|
Our Institution Means
Cleveland State
Community College |
National Group Means |
| Scale |
Perform.
Gap
Ranking |
Importance |
Satisfaction
/SD |
Perform.
Gap |
Importance |
Satisfaction
/SD |
Perform.Gap |
| Academic Advising/Counseling |
10 |
6.43 |
5.22/1.53 |
1.21 |
6.10 |
5.13/1.29 |
0.97 |
| Registration Effectiveness |
4 |
6.36 |
5.59/1.00 |
0.77 |
6.13 |
5.32/1.04 |
0.81 |
| Student Centeredness |
1 |
6.36 |
5.67/1.09 |
0.69 |
5.92 |
5.28/1.12 |
0.64 |
| Instructional Effectiveness |
7 |
6.35 |
5.47/1.08 |
0.88 |
6.15 |
5.33/1.05 |
0.82 |
| Campus Climate |
5 |
6.34 |
5.56/1.05 |
0.78 |
5.92 |
5.21/1.05 |
0.71 |
| Academic Services |
T-2 |
6.32 |
5.61/0.94 |
0.71 |
6.00 |
5.34/1.05 |
0.66 |
| Concern for the Individual |
9 |
6.30 |
5.26/1.21 |
1.04 |
6.05 |
5.15/1.19 |
0.90 |
| Service Excellence |
T-2 |
6.30 |
5.59/1.10 |
0.71 |
5.91 |
5.16/1.06 |
0.75 |
| Admissions and Financial Aid |
8 |
6.28 |
5.27/1.29 |
1.01 |
5.99 |
5.03/1.21 |
0.96 |
| Safety and Security |
11 |
6.28 |
5.02/1.24 |
1.26 |
5.96 |
4.84/1.20 |
1.12 |
| Campus Support Services |
6 |
5.73 |
4.89/1.22 |
0.84 |
5.42 |
4.88/1.13 |
0.54 |
| Responsiveness to Diverse Populations |
|
|
5.61/1.11 |
|
|
5.39/1.21 |
|
