We are looking forward to seeing you at Orientation. Below you will find some frequently asked questions to help you better understand and prepare for orientation. If you have a question that is not answered below, please email orientation@clevelandstatecc.edu or call 423-614-8744.


Is Orientation required?

Orientation is required for all new students. It is optional but strongly recommended for transfer and re-admit students. It will definitely be beneficial for all who attend. Students who took dual enrollment in high school and have not been to college are considered new students.

PROTIP: If you complete orientation before your first semester starts you will have an immeasurably easier time managing your workload in your First Year Seminar course. 

Can I attend Orientation if I have not applied for admission?

No. You must apply for admission and be accepted prior to registering to attend an Orientation date.  We would also prefer that you register for your first semester of classes before attending orientation.  

You will need your Student ID (N #) to register for Orientation. Where can I find my Student ID number?

Your student ID number is referred to as your "N #". You can find your "N #" on your acceptance letter that was mailed to you. If you do not have or have misplaced your acceptance letter you can contact Enrollment Services for assistance.

What do I bring to Orientation?

This may be different for each individual. If you have not completed your admissions requirements and can bring any information with you that would certainly be helpful. If you intend to have your student ID made, you should bring your state issued photo identification (driver's license, passport, etc.). You will not be able to pick up your student ID without proper state identification.

Will I be able to register for classes the same day I attend my Orientation?

Ideally, new students will have met with Success Coaches to complete course registration before attending Orientation.  If you have not yet registered, you may be able to make arrangements to meet with your Success Coach before or after Orientation on the same day.  Their availability will be limited, however, so be sure to make an appointment ahead of time. 

Transfer and re-admit students should also register for classes before attending Orientation if possible, but should see their faculty advisor or visit the Advising Center in order to do so.  

How do I check my admissions requirements?

To check your admissions requirements click the Check Admissions Requirements button in CougarNet on My Account page.

How do I check my financial aid requirements?

To check your financial aid requirements click on the Financial Aid page in CougarNet.

Do I have to see an advisor to register for classes?

We have mandatory advising for all degree and certificate seeking students. All new students will meet with their Success Coach to register for classes.  All transfer, re-admit, and returning students must see their faculty advisor or visit the Advising Center to register for classes each term.

When do I get a Cleveland State ID?

Once you are registered for classes you may have a student ID made at the Administration Building front desk. An ID photo will be taken unless you have had your submitted photo approved in advance. You may submit your own photo using the form here: http://mycs.cc/studentidphoto Your campus tour during Orientation will take you past the student ID station and those who have completed course registration may have an ID made before or after Orientation. You will need a valid state photo ID in order to pick up your CSCC student ID. 

I have decided to change my major since I applied, what do I do?

Your Success Coach can help you with the process to officially change your major. There is a "Major and/or Catalog Change(s)" form under the Records Forms in CougarNet on the My Account page.  

I signed up for a date to attend Orientation and now have a conflict. What do I do?

You can choose another Orientation session, register for it, and then let us know what session you will not be able to attend (orientation@clevelandstatecc.edu or call 423-614-8744).

The only date that works for me to attend an Orientation Session is full. What do I do?

Contact us to discuss (orientation@clevelandstatecc.edu or call 423-614-8744).

Is there another option if I can’t attend in person any of the scheduled sessions?

You are encouraged to attend an in-person session at one of our locations, but if it is absolutely not possible to do so you can contact us to discuss another possible option (email: orientation@clevelandstatecc.edu or call 423-614-8744).


Partners & Initiatives

  • Cleveland Bradley Business Incubator
  • America's SBDC Tennesseey
  • Your Skills. Your Future.
  • OneSource
  • Cleveland State Sustainability Initiative
  • TBR The College System of Tennessee
  • TN eCampus
  • Tennessee Transfer Pathway