How To Pay


How to Log In
  1. Visit
  2. Login with your CougarNet and Password
How to View & Pay Your Fees
  1. Once logged in, click the “My Account” link to the left.
  2. Click “Account Balance” under My Statement.
  3. Select term and click “Submit”.
  4. Click “Pay Now”. The link will redirect to a secure third-party site.
  5. Select “Make a Payment” to pay  in full, or
  6. Click the “Payment Plans” link at the top of the page to set up payments.
Payment Terms & Description

Pay Online via Credit\Debit Card: Charge via the Web with Visa, MasterCard, American Express,or Discover.

Pay Online via Webcheck: Use your checking or savings account to pay Online.  A confirmation page of your Online payment can be printed for your records.

Deferred Fee Payment Plan (not available in Summer): To take advantage of the Deferred Fee Payment Plan you must enroll in the plan online before making your first payment. Cleveland State offers easy payment plans of three and four installments during the semester. One-quarter (for four-pay) or one-half (for three-pay) will be due at the time of registration,  with equal payments of the remainder scheduled for the following months. There is a $25 initial setup fee and a late fee of $25 for each late payment. The payment due dates are given at the time of registration before the plan is agreed to.

Payment by Check via Mail: Payments by mail must be received in the Bursar’s Office no later than the payment due date, regardless of postmark date.  Checks should be made payable and mailed to : Cleveland State Community College, c\o Student Account Services, 3535 Adkisson Dr., Cleveland, TN 37312.  Please include your name and your Student ID number or Social Security number on your check.  Do not send cash.

Pay In Person with Cash, Check or Credit Card: You may pay your bill in person with cash, check or credit card at the Cleveland campus. Credit cards and personal checks are accepted at MHEC. Vonore site does not accept payments. We accept VISA, MasterCard, Discover, or American Express.

Fee Waivers:  Fee waivers must be presented at the time of payment.  All students, as well as Financial Aid students, must submit any waivers in by the Census date.  The Student Account Services’ calendar and Fee Waiver deadline dates for each semester are listed on the Student Account Services’ website noted above.

Receipts: You may print a summary of  your account by accessing CougarNet at the Student Account Services’ website.

Student Payment Tutorial

Authorized User Payment Portal

Students must log into their payment portal and set up their authorized user(s) (parents, guardians, employers, etc.). Students may add, remove, or update their authorized users at any time. These changes can only be done by the student through their account.

Setting Up an Authorized User
  1. Click the “Student Payment Portal” link above
  2. Log into CougarNet
  3. Select term and click “Submit”
  4. Click “Pay Now” (the link will redirect you to a third-party site)
  5. Select “Authorized User” (right-hand side of page)
  6. Select “Add Authorized User”
  7. Type the email address of the authorized user and click “Continue”
  8. Agree to the terms and conditions and click “Continue” to complete the setup

Once this is finished, the payment portal system will email the authorized user two separate emails. The first email will notify the user of the account being created. The second email will provide the user a temporary password to log into the payment portal.

**These emails may take up to 5 minutes before appearing in the authorized user’s email account.

Authorized User Login Instructions
  1. Once the emails have been received from the payment portal, login through the “Authorized User Payment Portal” link above.
  2. Click “Authorized User”
  3. Login using your email address and the temporary password provided.
  4. Click “Login”
  5. First time users will be taken to a “Profile Setup” page to change their password, enter an alternate email address (if needed), and enter their full name. Click “Save” to proceed to the Welcome Page. Authorized users who have already logged in will be taken to the student’s homepage.
  6. If an authorized user has been selected by multiple students, the “Select Student” screen will appear first. You have the option to pay each student individually or you may pay them all together.

Depending on what the student has given access to, the authorized user may or may not be able to view statements or payment history. Authorized users have access to make payments, enroll in payment plans, view previous payments they have made, review/change their profile information, or view other student accounts they have been granted access to.

***Note: If the authorized user forgets their password for the payment portal, they will need to enter their email address and select “Forgot Password”. The system will email a temporary password to log into the payment portal.

Authorized User Payment Tutorial