Privacy Statement

The privacy, confidence, and trust of individuals who visit Cleveland State Community College (CSCC) websites are important to us. No personal information is collected at this site unless it is provided voluntarily by an individual while participating in an activity that asks for the information. The following paragraphs disclose the information gathering and usage practices for the web site.

Collection of Information

CSCC only collects the personally identifiable information that is necessary to provide the information or services requested by an individual. “Personal information” refers to any information relating to an identified or identifiable individual. This is the same information that an individual might provide when visiting a government office and includes such items as an individual’s name, address, or phone number. CSCC uses the collected information to respond appropriately to requests. This may be to respond directly to you or to improve the website. E-mail or other information requests sent to the CSCC website may be maintained or forwarded to the appropriate departments or agencies in order to respond to the request. Survey information is used for the purpose designated in the survey.

CSCC also collects statistical information that helps us understand how people are using the website so we can continually improve our services. The information collected is not associated with any specific individual and no attempt is made to profile individuals who browse the website. This information includes, but is not limited to:

  • Device-specific information (hardware, operating system, language and browser type)
  • Log information (IP address, search queries and referral URL)
  • Local storage, cookies and anonymous identifiers to collect and store information locally on your device

Confidentiality and Public Disclosure

Personally identifiable educational record information collected by this site is confidential pursuant to federal (The Family Educational Rights and Privacy Act (FERPA) 20 U.S.C. § 1232g; 34 CFR Part 99) and state law (T.C.A. §10-7-504(4)). Such information will not be disclosed except as required or permitted pursuant to those Acts and enabling regulations. For more information on FERPA, please see the Department of Education website (link is external)

All other information collected by this website, whether provided by personal visit, mail, or other means, is subject to the requirements of the Tennessee Open Records Act (“the Act”), T.C.A. §10-7-503 et seq. Information collected at this site, while not generally disseminated, is available for public inspection, unless excepted, as provided under the Act.

Retention of Information

Records needed to support CSCC program functions are retained, managed, and accessible in record keeping or filing systems in accordance with established records disposition authorizations approved by the State of Tennessee’s Public Records Commission. Records transmitted to this site will be identified, managed, protected, and retained as long as they are needed to meet historical, administrative, fiscal, or legal requirements.

Website Security

CSCC is committed to the security of the information that is either available from or collected by this website. CSCC has taken multiple steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to, authentication, monitoring, auditing, encryption (SSL) and various physical safeguards.

Links to Other Sites

This website has links to many other websites. These include links to websites operated by other government agencies, nonprofit organizations, and private businesses. CSCC is not responsible for the content or privacy practices of these sites and suggests you review their privacy statements.


Our Privacy Statement applies to all websites and services offered by CSCC, its units and their activities, its initiatives, its programs and collaborations, and work being done on behalf of CSCC by its contractors and partners, but exclude services that have separate privacy statements. The CSCC Privacy Statement does not apply to organizations leasing property from CSCC.


The CSCC Privacy Statement may be changed at any time without notice or consent. All changes will be posted on the website.

Contact Info

Talk to us: 423-614-8790